What You Need To Know About MedjetAssist

MedJet Assist, underwritten by Lloyd’s, specializes in medical evacuation services and offers membership-based coverage to give travelers complete peace of mind. With three flexible plans on Squaremouth—Annual Membership, Extended Stay, and Short Term—MedJet makes it easy to find coverage that fits your needs. Whether you’re a frequent traveler or heading out on a more extended adventure, you can get up to two transports per year, if needed.

Founded in 1991, MedJet has pioneered the air-medical transport membership model in the U.S. since 1998. They’ve built a strong reputation for reliable, member-focused service. MedJet is the only service that makes it their mission to bring you back to familiar, trusted care when you’re over 150 miles from home.

Our Take: MedJet Assist is ideal for travelers who want peace of mind knowing they can access air medical transportation regardless of the medical facility’s capabilities abroad. With high customer ratings, MedJet is regarded for its service during emergencies, making it a top choice for frequent travelers who worry about medical protection.

MedjetAssist Customer Satisfaction Ratings

MedjetAssist Rating Breakdown

4.0 (6 reviews)
Customer Service Before Trip 4.4/5
Customer Service During Trip 5.0/5
Customer Service During Claim 1.0/5
  • Better Business Bureau (BBB) A+
  • TrustPilot Score 4.6/5
  • Globally recognized medical evacuation membership program

Check out what travelers like you think about MedjetAssist:

See Customer Reviews

MedjetAssist At-a-Glance

Pros:
  • All-expenses-paid air medical transport
  • Offers domestic and international medical evacuation to a hospital of your choice
  • Includes pre-existing conditions
  • Offers flexible membership options
  • Generous Money Back Guarantee policy
Cons:
  • Limited trip cancellation coverage
  • It only covers one or two medical transports per year

Ready to explore your options? Compare MedjetAssist plans against other top providers.

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Find The Plan That’s Right For You

MedjetAssist offers plans for every traveler—explore its plans to choose the best plan for your trip.

Plan Medical Evacuation &
Repatriation
Trip Cancellation Trip Interruption CFAR Option
Annual Membership $0 No coverage No coverage
MedjetAssist Extended Stay $0 No coverage No coverage
MedjetAssist Short Term Plan $0 No coverage No coverage

Compare All Plan Details

MedjetAssist vs. The Competition:
How It Stacks Up

What’s the best provider? That depends on your trip. Choosing the right one can save you thousands. Here’s how MedjetAssist stacks up.

Plan Features
Overall Coverage

Specializes exclusively in medical evacuation to the hospital of your choice.

Broad coverage, with options for customization

Cost

Membership-based pricing may be expensive because of niche services

Moderate pricing with flexible plan options

Customer Rating
4.0
Good
4.5
Very Good
208 Reviews
AM Best Rating A+ (Superior) A (Excellent)
Unique Benefits

Direct transport to your chosen hospital, no deductibles, no claim forms.

Sporting equipment coverage

Insurance Partners Backed by Lloyd's. Backed by BCS Insurance Company and Jefferson Insurance Company.

How Much Will A MedjetAssist Plan Cost For Your Trip?

Take a look at how the average cost of MedjetAssist’s policies compares to similar plans from other top providers

Average Cost of MedjetAssist vs. Competitors Non-Cancellation Plans
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* The average premium is calculated using the last 12 months of sales, not including trip cancellation, for consumers ages 20 to 59, with a trip length between 4 to 16 days.

The Bottom Line:
Is MedjetAssist Worth It?

MedJet Assist is a valuable choice for travelers who prioritize emergency medical transport. It offers peace of mind and high-quality evacuation services since 1991, they’ve helped thousands of travelers — of different ages, and abilities reach medical care. While it lacks comprehensive insurance options, its specialized coverage can be indispensable in a crisis while traveling, helping you get to medical care within 150 miles of where you need it.

Contact Information for MedjetAssist

Customer Service: 800-527-7478

Hours of Operation:

Everyday, 24 hours per day

Claims Phone: 800-527-7478

Claims Hours of Operation:

Everyday, 24 hours per day

Mail to:
MedjetAssist
P.O. Box 43099
Birmingham, Alabama 35243

Emergency Assistance:

Inside USA: 800-527-7478

Outside USA: 205-595-6626

Claims Email: info@medjetassist.com

Fax: 800-863-3538

Provider Claims Website: MedjetAssist has not provided a website for claims.