battleface Travel Insurance Reviews

Excellent customer service! I used the company for another upcoming trip.

I contacted customer service to ask what we needed to do after we made the decision to cancel a portion of our trip. The customer service representative was courteous and helpful and provided us with the preliminary steps to begin the claims process.
I was unable to download our receipts on my iPad to complete my claim until I returned home nine days later. It took one week for Battleface to respond with further tasks for me to do. Each time I sent something I received a quick response telling me it was being added to my claim. I was also told I would hear from a representative this week.

The customer service representatives that I worked with were incredibly kind, responsive, and helpful.
My claim was resolved and with good updates along the way.
My only complaint was that the actual claims processing to issue the check once the claim was accepted took longer that I would expect.
I would use Squaremouth again! Thank you.

I had file a claim because my flight got delayed, cancelled and rescheduled , battleface had never sent me any confirmation, its been a week now and they had never contacted me or sent me any confirmation

Very clear procedure and very helpful staff. While we didn’t make a claim we would definitely use again in the future based on price and customer service.

I did not file a claim. My interactions with customer service were good. No issues!

i was able to fly without any issue

They were able to quickly and easily do the policy adjustment I had requested.

Plandemic is over now so you can stop polluting commentary with the C word. That poor excuse for poor service should be behind us now. MOVE ON!!! please & thank you