Compare battleface Plans in Just A Few Simple Steps
Battleface provides customizable plans for both domestic and international travelers. Instead of predetermined coverage, their Discovery Plan lets customers create a policy by choosing the benefits and coverage limits that fit their needs.
See how battleface compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Battleface reviews often remark that customer service agents are kind, attentive, and helpful when contacted. Some customers report that the provider’s claims process needs improvement, citing a lack of transparency and slow response times as primary issues.
Very clear procedure and very helpful staff. While we didn’t make a claim we would definitely use again in the future based on price and customer service.
Awesome feedback, thank you so much. We are looking forward to travelling with you again in the future.
Yours,
team battleface
I did not file a claim. My interactions with customer service were good. No issues!
i was able to fly without any issue
They were able to quickly and easily do the policy adjustment I had requested.
Plandemic is over now so you can stop polluting commentary with the C word. That poor excuse for poor service should be behind us now. MOVE ON!!! please & thank you
I spoke with a friendly representative who recommended a policy that fit my needs. It was an easy process.
We love to hear such positive feedback , thank you for your kind words.
Happy Travels
Team battleface
Although I fortunately did not have to file any claims, I did appreciate the ability to customize my insurance package with Battleface. Most other companies do not offer that. In the world of pandemics and war, traveling outside of one’s country can become complicated as travel restrictions can change rather quickly. I was looking for an affordable cancel for any reason policy for this reason, and I found it with Battleface. I would purchase trip insurance again using Squaremouth.
Thank you for your fantastic feedback, we are happy that you had a trouble-free trip.
Your website says I will be contacted about my claim in 5 days... I filed it 12 days ago and have heard nothing. Thus far I am not happy with my experience.
Hi Dee, we apologize.
We have reviewed your claim and followed up with the clarifications needed to process it. We will ensure your claims analyst maintains regular contact with you to bring it to a prompt resolution.
Sincerely,
Team Battleface
Battleface was great, easy to deal with when I presented all of the claim information and weather delays. They cut a check within just a few days and covered the costs that I wasn't able to get refunded. Would definitely use them again.
I would not purchase a plan through this company again and would not recommend it to anyone. I initially filed my claim on July 10th. As of August 13th I have not been contacted by the insurance company to process my claim. I’ve called at least 4 times, have sent documents twice, left a voicemail, had my re-claim entered via a customer service rep, and have been told that they entered an escalation twice to get me a call back, yet nothing. This is a scam, don’t fall for it!