ST. PETERSBURG, FL May 10, 2016 — The customer service team at Squaremouth, America’s fastest growing travel insurance comparison site, has been nationally recognized for the second time by the American Business Awards, winning a Bronze Stevie Award for Customer Service Department of the Year.
Providing exceptional support is the top priority at Squaremouth, where every employee is a member of the company’s multi-award winning customer service team. Callers to Squaremouth’s customer service line may find themselves speaking to the company’s Quality Control Manager, Product Manager, or even the Director of Customer Service.
Squaremouth measures its company success by customer satisfaction, not sales numbers. This means Squaremouth customers always receive assistance from experienced travel insurance specialists who truly want to help — and prevent them from overspending on a policy. This approach to customer service has earned Squaremouth a 96% customer satisfaction rating — with over 7,000 5-star reviews — on third-party review site ResellerRatings.com.
“We take customer feedback into account with everything we do, and we strive to exceed our customers’ expectations every day,” said Squaremouth CEO Chris Harvey. “As a company so focused on customer service, it is an honor to be recognized for our efforts by the American Business Awards for the second time.”
Squaremouth celebrated its last Stevie Award by giving away $20,000 to 20 outstanding individuals dedicated to customer service in the company’s hometown of St. Petersburg, Florida, through the Thank You Campaign. In addition to its two Stevie Awards, Squaremouth has received numerous accolades for its consistent growth and unique workplace culture.
An Inc. 5000 Fast Growing Company, Squaremouth has been ranked the No. 1 “Best in Class” travel insurance company by TopConsumerReviews.com for the past five years. The company has been consistently recognized locally and nationally as one of the best places to work. Last year, Fortune Magazine named Squaremouth one of the country’s Best Small Workplaces, as well as the No. 2 Workplace for Women in the Nation.
The American Business Awards are the nation’s premier business awards program. More than 3,400 organizations were nominated for this year’s awards, and over 250 professionals worldwide participated in the judging process to select the winners.
Squaremouth is an online company that compares travel insurance products from virtually every major travel insurance provider in the United States. Using Squaremouth’s comparison engine and third party customer reviews, travelers can research and compare insurance products side-by-side. More information can be found at squaremouth.com.