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- compare hundreds of policies to find the coverage you need.Generali Global Assistance is one of the biggest, and most trusted, names in travel insurance. Their three core plans cater to travelers of all ages and provide an abundance of valuable benefits to cover the most common traveler concerns. Key benefits included in all Generali plans include Trip Cancellation, Trip Interruption, Travel Delay, Emergency Medical, and Medical Evacuation.
On Squaremouth, you can find Generali Global Assistance’s Standard, Preferred and Premium policies, each offering varying degrees of coverage. In addition to cancellation coverage, all plans offered by Generali offer medical coverage that meets Squaremouth’s recommendations for international travel. They also offer plans with generous delay and baggage benefits for travelers with those concerns.
Generali Global Assistance is consistently among the most popular and highest rated providers on Squaremouth, with only 0.2% of their customers giving the provider negative review. Policyholders rate their experience with customer service highly, including those that went through Generali Global Assistance’s claims process.
This provider summary was written internally by a Squaremouth policy expert.
Generali Global Assistance is a full-service travel insurance and assistance provider. Formerly doing business as CSA Travel Protection, Generali Global Assistance customers will receive the same outstanding customer service and travel insurance plans they have come to expect from the company over the past 25 years. Their Standard, Preferred and Premium plans are built on the diverse needs of today’s travelers.
As part of the Assicurazioni Generali Group—one of the largest insurance companies in the world—Generali Global Assistance prides itself on delivering a simpler, smarter approach to insuring and servicing millions of customers each year. Plans are underwritten by Generali U.S. Branch.
Like many other travel insurance companies, they provide a 24-hour emergency hotline from anywhere in the world to help customers access a global network of physicians and care providers. Customers also receive concierge services for a variety of traveling needs including pet relocation assistance as well as Identity Theft Resolution Services.
Unsure if a travel insurance plan is right for you, but want to take advantage of time-sensitive benefits? Generali Global Assistance offers a 10-day review period in most states and a 30-day review period for residents of Indiana. If you decide the plan doesn’t work for your needs at any time during the review period you can cancel for a full refund, provided you have not left for your trip or filed a claim.
I had no actual contact with Generali until after my trip, when I began a claim for Trip Interruption.
The claim was handled quickly and efficiently.
I submitted my claim with all supporting documentation 15 days ago and have not heard anything about what the status of this claim.
It is challenging to compare one company to another, and one policy to another. This company’s policy additionally has pages of fine print.
All reviews are from Generali Global Assistance customers
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