From Lonely Planet Thorn Tree travel forum (you can find the full discussion here):
Hi guys….am looking for a decent health/medical insurance to take out for my travels. Have done lots of looking on the internet. And to be quite honest none of them rated too highly. Lots of complaints out there.
Flight Center recommended Cover More. The small print leaves lots of open ended questions… Travel Insurance Direct is an online one. A cheaper one, but not sure just how good the cover is….there are a few exclusions. (No search & rescue cover for hikers).
Just looking for feedback from those who have had claims….this is the only way we can judge these insurance companies. Anyone got anything good to say about any particular company out there???
Travelers should question the reputation and reliability of a travel insurance provider before making a purchase, and there are several ways to distinguish reputable companies. A travel insurance comparison site can cut out a lot of the work. Purchasing a policy from a third-party agent can offer an independent perspective and allow travelers to compare products from multiple providers.
Ratings are another indication of a provider’s reputation. Insurance industry watchdog, AM Best, is a full-service credit rating organization that assesses the financial stability and strength of insurance companies. A provider in good standing with AM Best has the financial ability to pay claims.
Travel Guard’s Great Outdoors plan covers hazardous sports that are typically excluded from travel insurance policies, and includes $50,000 of emergency medical and $1,000,000 of medical evacuation coverage. The company has an Excellent rating from AM Best.