Sales & Service Data

TOTAL SALES
26,257
Since 2007
MONTHLY SALES
0
Average Monthly Sales Since 2007
REVIEWS
1,040
Since 2007
Overall Rating
4.26 Out of 5
Detailed Ratings
  • Customer Service Before Trip
  • Customer Service During Trip
  • Customer Service During Claim
Overall Rating

26,257
policies sold

0.5%
negative reviews

0.5% (127) negative reviews to sales
Average on Squaremouth is 0.4%

  • 5 stars
    605
  • 4 stars
    203
  • 3 stars
    105
  • 2 stars
    41
  • 1 star  
    45
Top Providers
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4.6/5
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4.52/5
IMG
4.46/5

Global Alert All Reviews

Sort all reviews by Most Helpful First, Most Recent, or Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.


  • Overall Rating 4 out of 5
    Policy:
    Essentials
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    We had a great trip. Luckily everything went smoothly on our flights and in Taiwan and it won't be necessary to file a claim

    During Trip
    We didn't have to contact the company but signing up was easy and informative.

    Was this review helpful to you?

    0 out of 2 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Essentials
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    No contact with carrier needed during trip.

    Was this review helpful to you?

    1 out of 3 people found this review helpful

Multi-Award Winning Customer Service Team

Squaremouth’s outside-the-box approach to customer service has been recognized nationally and internationally, with 12 awards in 5 years. Customer service is part of everybody’s job at Squaremouth. Every employee spends time on the phone with customers each week.

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$30,000 Contest Encourages Reading Policy Documents

To highlight the importance of reading policy documents from start to finish, Squaremouth awarded one customer $10,000 in a secret contest for being the first to read hers. Then, we gave another $10,000 to a children’s literacy charity and $5,000 each to two schools.

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$1,000 Tips Shine a Light on Service

Squaremouth, a company that puts a focus on customer service, rewards 20 outstanding customer service providers in St. Petersburg, Florida with $1,000 cash tips. Then, one received an additional $10,000 as the Thank You Campaign’s grand prize winner.

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One of America’s Best and Fastest-Growing Companies

Squaremouth is consistently awarded for its unique company culture and steady revenue growth. This includes national recognition from Inc. Magazine, Fortune, and Entrepreneur, and local recognition from the Tampa Bay Business Journal and Florida Trend.

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