Sales & Service Data

TOTAL SALES
12,559
Since 2008
MONTHLY SALES
174
Average Monthly Sales Since 2008
REVIEWS
197
Since 2008
Overall Rating
4.42 Out of 5
Detailed Ratings
  • Customer Service Before Trip
  • Customer Service During Trip
  • Customer Service During Claim
Overall Rating

12,559
policies sold

0.2%
negative reviews

0.2% (30) negative reviews to sales
Average on Squaremouth is 0.6%

  • 5 stars
    117
  • 4 stars
    38
  • 3 stars
    12
  • 2 stars
    4
  • 1 star  
    6
Top Providers
Tin Leg
4.55/5
RoamRight
4.54/5
Travelex
4.45/5

HCC Medical Insurance Services Reviews


  • Overall Rating 5 out of 5
    Policy:
    Atlas International excl US
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    Very Good

    During Trip
    DID NOT USED

    Claim Process
    did NOT claime

    Was this review helpful to you?

    0 out of 5 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    Atlas America incl US
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    I did not use the insurance

    Claim Process
    i did not claim

    Was this review helpful to you?

    0 out of 5 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Atlas International excl US
    Review Received:
    From: Verified Squaremouth Customer

    Claim Process
    No claim

    Was this review helpful to you?

    0 out of 5 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    Atlas International excl US
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    didn't need to use it, so unable to rate on several points

    Was this review helpful to you?

    0 out of 3 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Atlas International excl US
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    I didn't have to use the insurance, but the customer service lady was very polite and to have an option of the amount of coverage was nice to have as well.

    Was this review helpful to you?

    0 out of 3 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    Atlas America incl US
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    I did't use the customer service

    Was this review helpful to you?

    0 out of 3 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Atlas America incl US
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    I did not have any customer service needs so I cannot rate it.

    During Trip
    I did not have to use the insurance carrier during my trip so I cannot rate it

    Was this review helpful to you?

    0 out of 3 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    Atlas International excl US
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    Since no medical issues arose during the trip, I have no basis for rating

    Was this review helpful to you?

    0 out of 3 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Atlas International excl US
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    Web site was easy to use.

    During Trip
    Did not need to use insurance.

    Claim Process
    Did not need to file a claim.

    Was this review helpful to you?

    0 out of 3 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Atlas International excl US
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    they were helpful when i asked questions and took time to look up the answers.

    During Trip
    i did not use the insurance during my trip

    Claim Process
    i did not have a claim

    Was this review helpful to you?

    0 out of 3 people found this review helpful

Multi-Award Winning Customer Service

Squaremouth’s out-of-the-box approach to customer service was recognized internationally in 2017, earning a Gold Stevie Award for Customer Service Department of the Year. This was Squaremouth’s first international Stevie and fourth customer service award overall.

Read more

Customer Service is Everybody’s Job

“Customer service is not a department, and Squaremouth knows it. Every employee spends time on the phone with customers.” New York Times and Wall Street Journal best-selling author, Shep Hyken, explains four core components of Squaremouth’s exceptional customer service.

Read more

$1,000 tips shine a light on service

Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.

BY KATHERINE SNOW SMITH
Times Staff Writer

See what happened

One of America’s Best Workplaces

Squaremouth is consistently recognized, both locally and nationally, as one of the best places to work. Fortune Magazine named Squaremouth one of America’s Best Small Workplaces and the No. 2 Best Workplace for Women in the nation.

Read more