Sales & Service Data

TOTAL SALES
10,585
Since 2008
MONTHLY SALES
120
Average Monthly Sales Since 2008
REVIEWS
186
Since 2008
Overall Rating
4.45 Out of 5
Detailed Ratings
  • Customer Service Before Trip
  • Customer Service During Trip
  • Customer Service During Claim
Overall Rating

10,585
policies sold

0.3%
negative reviews

0.3% (28) negative reviews to sales
Average on Squaremouth is 0.6%

  • 5 stars
    110
  • 4 stars
    38
  • 3 stars
    10
  • 2 stars
    3
  • 1 stars
    5
Top Providers
RoamRight
4.52/5
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4.49/5
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4.49/5

HCC Medical Insurance Services Reviews


  • Overall Rating 5 out of 5
    Policy:
    Atlas America incl US
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    I did not have any customer service needs so I cannot rate it.

    During Trip
    I did not have to use the insurance carrier during my trip so I cannot rate it

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    0 out of 2 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    Atlas International excl US
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    Since no medical issues arose during the trip, I have no basis for rating

    Was this review helpful to you?

    0 out of 2 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Atlas International excl US
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    Web site was easy to use.

    During Trip
    Did not need to use insurance.

    Claim Process
    Did not need to file a claim.

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    0 out of 2 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Atlas International excl US
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    they were helpful when i asked questions and took time to look up the answers.

    During Trip
    i did not use the insurance during my trip

    Claim Process
    i did not have a claim

    Was this review helpful to you?

    0 out of 2 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Atlas International excl US
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    Confirmation and documents of the insurance coverage arrived in a timely fashion.

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    0 out of 2 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Atlas America incl US
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    Fortunately I did not have to use it

    Was this review helpful to you?

    0 out of 2 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    Atlas International excl US
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    All online so did not deal with customer service

    During Trip
    Did not need to use

    Was this review helpful to you?

    0 out of 2 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    Atlas International excl US
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    It would be nice if the card & paperwork arrived before the trip toherwise great service.

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    0 out of 2 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Atlas International excl US
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    Everything was quick and easy, I was able to move around the website and compare the policy's which gave me a piece of mind that the correct product was available to ease my mind.

    During Trip
    I became ill on my trip and came very close to contacting the service on using the carrier for a claim, but determined that I was not in any immediate danger that would be necessary for me to use the insurance.... However it was very calming to me under a stressful situation that I had available if needed the correct policy and carrier if needed to assist me in the event if necessary.\r\n\r\n

    Claim Process
    I did not make any claim

    Was this review helpful to you?

    0 out of 4 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Atlas America incl US
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    not applicable

    Claim Process
    not applicable

    Was this review helpful to you?

    0 out of 3 people found this review helpful

$1,000 tips shine a light on service

Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.

BY KATHERINE SNOW SMITH
Times Staff Writer

See what happened

Silver Stevie Winner for Customer Service

Squaremouth wins national award for Customer Service Team of the Year by the American Business Awards.

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Safe with our Zero Complaint Guarantee

Every travel insurance policy purchased through Squaremouth comes with the Zero Complaint Guarantee.

In the event of a complaint, Squaremouth will mediate with the insurance provider on behalf of our client.

Unless the complaint is resolved to Squaremouth's satisfaction, the provider will be removed from the website.

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One of Florida’s Best Companies to Work For in 2015

Headquartered in St. Petersburg, Florida, Squaremouth’s unique work environment and core values have led to consistent recognition for company culture, outstanding office space and rapid growth.

In 2015, Florida Trend magazine named Squaremouth the 18th best small company to work for in Florida, highlighting the company’s exceptional culture in a special feature article.

Read More