Sales & Service Data

TOTAL SALES
11,187
Since 2008
MONTHLY SALES
161
Average Monthly Sales Since 2008
REVIEWS
193
Since 2008
Overall Rating
4.43 Out of 5
Detailed Ratings
  • Customer Service Before Trip
  • Customer Service During Trip
  • Customer Service During Claim
Overall Rating

11,187
policies sold

0.3%
negative reviews

0.3% (29) negative reviews to sales
Average on Squaremouth is 0.6%

  • 5 stars
    115
  • 4 stars
    38
  • 3 stars
    11
  • 2 stars
    3
  • 1 stars
    6
Top Providers
RoamRight
4.53/5
Tin Leg
4.51/5
HTH Travel Insurance
4.49/5

HCC Medical Insurance Services Reviews


  • Overall Rating 4 out of 5
    Policy:
    Atlas America incl US
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    I did not use the insurance

    Claim Process
    i did not claim

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Atlas International excl US
    Review Received:
    From: Verified Squaremouth Customer

    Claim Process
    No claim

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    0 out of 0 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    Atlas International excl US
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    didn't need to use it, so unable to rate on several points

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Atlas International excl US
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    I didn't have to use the insurance, but the customer service lady was very polite and to have an option of the amount of coverage was nice to have as well.

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    0 out of 0 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    Atlas America incl US
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    I did't use the customer service

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Atlas America incl US
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    I did not have any customer service needs so I cannot rate it.

    During Trip
    I did not have to use the insurance carrier during my trip so I cannot rate it

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    0 out of 0 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    Atlas International excl US
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    Since no medical issues arose during the trip, I have no basis for rating

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Atlas International excl US
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    Web site was easy to use.

    During Trip
    Did not need to use insurance.

    Claim Process
    Did not need to file a claim.

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Atlas International excl US
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    they were helpful when i asked questions and took time to look up the answers.

    During Trip
    i did not use the insurance during my trip

    Claim Process
    i did not have a claim

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Atlas International excl US
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    Confirmation and documents of the insurance coverage arrived in a timely fashion.

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    0 out of 0 people found this review helpful

Multi-Award Winning Customer Service

Squaremouth’s customer service team has been recognized nationally for its excellence. In 2016, Squaremouth received its second Stevie Award for Customer Service Department of the Year in the American Business Awards, the nation’s premier business awards program.

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Safe With Our Zero Complaint Guarantee

Every travel insurance policy purchased through Squaremouth comes with our Zero Complaint Guarantee. In the event of a complaint, we will mediate with the insurance provider on your behalf. If the complaint is not resolved to our satisfaction, we will remove the provider from our website.

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$1,000 tips shine a light on service

Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.

BY KATHERINE SNOW SMITH
Times Staff Writer

See what happened

One of America’s Best Workplaces

Squaremouth is consistently recognized, both locally and nationally, as one of the best places to work. Fortune Magazine named Squaremouth one of America’s Best Small Workplaces and the No. 2 Best Workplace for Women in the nation.

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