WorldTrips Travel Insurance Reviews

While most things were good. It was not overly clear that the on call team was really just concierge and they could not open any claims or answer any coverage or policy questions. This makes is a little difficult on the weekends when the offices are closed.

WorldTrips has been fantastic to work with. We had to cancel our trip due to two separate jury summons and the customer service crew was great. Easy to submit the claim, and the insurance was well worth it. Thank you WorldTrips!

I filed claim on sep 17 and it’s still pending review.

nothing to add

They provide a multiple choice for division under which the claim will be filed. My claim didn’t fit under the choices, and initially they denied it. I had to appeal and won out in the appeal. However, this seems like shady business that they don’t have proper divisions in the first place, and that they didn’t say, “this isn’t applicable under this division, but your policy does cover this under another division.

My experience with your Web site is unsatisfied. I was unable to complete the filing of the claim on line as the information entered regarding the amount claimed would not be entered. Numbers were entered, but kept getting error messages. I spoke with your staff, getting various answers as to what to do. First response, my be me; Second well we are having some technical difficulties with that portion Third, might have to escalate to the IT people. why don't you do it the old fashioned way via mail, paper docs etc.

No claim, which is great. So I cannot give a feed back .
But has always been a positive experience purchasing a travel insurance policy through Square mouth! Thank you

We could increase the amount covered before the trip started easily, which was appreciated as we added nonrefundable excursions after the fact.

it is pretty difficult to figure out how it would work if i needed to make a claim which i almost needed to because of a medical emergency.

i never heard anything from the company after i bought the policy many months before the travel. it would of bee reassuring to hear from someone who i could have asked the questions i had.