Nationwide Mutual Insurance Company
Overall Rating 4.01 out of 5
Overall Rating 4.01 out of 5 580 Reviews Since 2018

  • Rating 5 out of 5
    Policy:
    Essential
    Review Received:
    February 18, 2024
    O'Malley from MN Verified Squaremouth Customer

    We did not interact with customer service this time, but we have in the past. Very prompt, very friendly, very helpful. The website is easy to use, also.

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    1 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Essential
    Review Received:
    February 12, 2024
    Ramona from FL Verified Squaremouth Customer

    Nationwide staff promptly provided paperwork for claim, gave assistance in completing the paperwork and paid the claim in full in a timely manner. Interactions with staff were pleasant. Highly recommend.

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    7 out of 7 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Cruise Choice
    Review Received:
    February 10, 2024
    Howard from IL Verified Squaremouth Customer

    You made it easy for me to select the right policy for our needs!

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    0 out of 2 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Essential
    Review Received:
    February 9, 2024
    Suzanne from VA Verified Squaremouth Customer

    Good coverage at a reasonable price, especially for pre-existing conditions.

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    2 out of 2 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Essential
    Review Received:
    February 9, 2024
    Laura from NC Verified Squaremouth Customer

    We unfortunately had to cancel two days before our trip due to a positive COVID test. We were emailed the claim paperwork right away and received the full refund within about 5 weeks which, over the Christmas holidays, is pretty good. We would rather have been on our trip, but the claims process was smooth and efficient.

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    9 out of 9 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Essential
    Review Received:
    February 4, 2024
    kathy from FL Verified Squaremouth Customer

    Filed claim. They then handled everything necessary for a safe return from a foreign destination.

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    6 out of 6 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Prime
    Review Received:
    January 17, 2024
    Merri from IN Verified Squaremouth Customer

    It's always a great experience.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Essential
    Review Received:
    January 14, 2024
    TODD from MI Verified Squaremouth Customer

    As of all good. Will see how it goes when I get my claim sent in. Just gathering info up.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Essential
    Review Received:
    January 5, 2024
    Lynn from CA Verified Squaremouth Customer

    My experience with Squaremouth and Nationwide travel insurance was positive. My travels went well and did not need to use my policy but I felt secure knowing that I had it in case anything went wrong.

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    1 out of 5 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Cruise Choice
    Review Received:
    November 24, 2023
    Gary from OH Verified Squaremouth Customer

    Nationwide handled our trip interruption extremely well. The service provided by One Call international was thorough and we were treated well. Our claim after being flown home was handled professionally and to our satisfaction.

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    8 out of 9 people found this review helpful