Arch RoamRight
Overall Rating 4.52 out of 5
Overall Rating 4.52 out of 5 2,157 Reviews Since 2012

  • Rating 5 out of 5
    Policy:
    Active
    Review Received:
    January 29, 2014
    Jim from CT Verified Squaremouth Customer

    A policy change was easily done with no problems.

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    0 out of 0 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Essential
    Review Received:
    January 16, 2014
    Joan from AZ Verified Squaremouth Customer

    Nice company

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    January 13, 2014
    Karl from FL Verified Squaremouth Customer

    STILL IN GOOD HEALTH Did not use.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    January 12, 2014
    sandee from FL Verified Squaremouth Customer

    Easy to find quotes and details on the internet; I only wanted medical coverage for the trip not cancellation, baggage etc so I found Squaremouth to offer just that.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    January 11, 2014
    Victor from MO Verified Squaremouth Customer

    I did not have a claim.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    January 10, 2014
    John from FL Verified Squaremouth Customer

    Claim being processed now. I cannot rate the performance

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Adventure
    Review Received:
    January 10, 2014
    Marsha from MA Verified Squaremouth Customer

    No claim

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Active
    Review Received:
    January 3, 2014
    Burton from CA Verified Squaremouth Customer

    No claims

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Elite
    Review Received:
    December 30, 2013
    Cynthia from IL Verified Squaremouth Customer

    There was a lot of paperwork, but the claim was paid promptly and completely. I was a little unsure as to the outcome because they asked for a form to be filled out by the physician. Not knowing in advance to take the form, I couldn't possibly get it back to China, but they honored my claim. In future I will download any forms before I go, but the company could have told me what to take in advance.

    Response From:
    Arch RoamRight
    Arch RoamRight:
    The RoamRight Team
    Response Received:
    July 13, 2016

    We certainly don't expect you to download and travel with all of our claims forms! Next time, please know that you can access our claim forms on our website, call us or email us directly to email you specific claims forms, and even complete a claim online. Any forms we require can wait for submission after your trip. In the case of needing a physician statement from a foreign medical provider, as you learned, we can easily work with you to review your claim without requiring you to get information from the provider. If you have any questions, we're happy to help! Our claims department can be reached at 855-762-6252.

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    285 out of 289 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Essential
    Review Received:
    December 27, 2013
    Allan from MD Verified Squaremouth Customer

    No problems but comforting to know we were covered for any anticipated crisis.

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    0 out of 0 people found this review helpful

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