0.2% (15) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
63
4 stars
21
3 stars
14
2 stars
7
1 star
8
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
8,565
Since 2017
MONTHLY SALES
30
Average Monthly Sales Since 2017
REVIEWS
113
Since 2017
Overall Rating
4.08 out of 5
Overall Rating 4.08 out of 5
113 Reviews Since 2017
Customer Reviews for Cat 70
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Was this review helpful to you?
1 out of 6 people found this review helpful
Rating 5 out of 5
Policy:
Travel Plan
Review Received:
October 19, 2018
Stephen from TN
Verified Squaremouth Customer
Realized that a name on the policy did not match air reservation so requested a change ! Customer service
very helpful.
Was this review helpful to you?
12 out of 12 people found this review helpful
Rating 5 out of 5
Policy:
Travel Plan
Review Received:
August 7, 2018
Sue M from WA
Verified Squaremouth Customer
I have always used Squaremouth to help me locate the best travel insurance company. In reviewing the different policies, Cat 70 had the best benefits for the least amount of money.I became ill while on my trip and thought I may have to return home earlier than expected. I was able to locate their 24 hour service center without any problems. They immediately set me up with a local physician to see me in my hotel room. The physician even called me to set up an appointment. My condition improved so I did not need his service. I was very happy to find out how easy their 24 hour service was to contact and how rapid their response was in case I would have required their service. I would definitely recommend Squaremouth to help one locate the best travel insurance company. And I would definitely recommend and use Cat 70 again in future travels.
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34 out of 34 people found this review helpful
Rating 1 out of 5
Policy:
Travel Plan
Review Received:
May 25, 2018
Linda from CA
Verified Squaremouth Customer
I was told by 3 Squaremouth employees that the policy I purchased allowed increases in coverage after the original purchase. Cat 70 said that wasn't true. Not sure why Squaremouth didn't fully understand the terms of the policy I purchased. I had to purchase a second policy from Seven Corners to cover the full cost of our trip.
Response From:
Cat 70:
The Cat70 Team
Response Received:
May 30, 2018
We are sorry to hear about your experience with CAT70 travel insurance. The Squaremouth agent was correct, you can increase your trip cost. This was an administrative error by one of our customer service agents and we truly apologize for this. Corrective measures have been put in place.
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49 out of 59 people found this review helpful