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Global Alert
Overall Rating 4.26 out of 5
Overall Rating 4.26 out of 5 1,040 Reviews Since 2007

  • Rating 1 out of 5
    Policy:
    Preferred
    Review Received:
    October 13, 2011
    Richard from NM Verified Squaremouth Customer

    Claim Process
    Extremely unhappy, claim is in dispute. I would never use them or you ever again. I paid for canel any time insurance for the entire span. The "bad word" insurance comapmy is denies claim becuase girl friend got pregnant. They refused claiming it was pre existing condition on Feb 1st and I paid for insurance meid march. SHE wasnt pregnant feb 1st and they know that.

    Unhappy to the max

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    7 out of 10 people found this review helpful

  • Rating 1 out of 5
    Policy:
    Essentials
    Review Received:
    October 7, 2011
    Helen from FL Verified Squaremouth Customer

    Before Trip
    We decided to leave a day earlier because of the danger that we would miss the ship if there was a weather related delay. I called the company to change the start date to one day earlier. They refused even though I wasn't making any claim due to the cost of the ticket change. I only wanted the coverage in case my luggage was lost.

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    6 out of 10 people found this review helpful

  • Rating 3 out of 5
    Policy:
    Essentials
    Review Received:
    September 25, 2011
    kenneth from WA Verified Squaremouth Customer

    Before Trip
    We canceled this policy because it didin't
    cover much and the cost was too high.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    September 13, 2011
    Arnold from CA Verified Squaremouth Customer

    Before Trip
    I had to phone in to Squaremouth for help. The help recieved was GREAT!!!

    During Trip
    The trip went off without a hitch. No need to contact the carrier

    Claim Process
    No claim filed

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    September 3, 2011
    MARY from NY Verified Squaremouth Customer

    Before Trip
    I did not really have any contact with anyone other than email....the documents came quickly once I booked the policy online.

    During Trip
    We did not use the helpline but was glad it was there in case we did need it. I do not know how to rate the insurance carrier as we did not have to use them (luckily) during our trip.

    Claim Process
    no claim filed

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    August 23, 2011
    Sam from TX Verified Squaremouth Customer

    Before Trip
    user friendly and easy to purchase

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    July 16, 2011
    Daniel from OK Verified Squaremouth Customer

    Before Trip
    Very easy to use, I was able to compare coverage and pick as much or as little as I wanted.

    During Trip
    Thankful, I did not have to use the coverage.

    Claim Process
    N/A

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    July 14, 2011
    Jane from WI Verified Squaremouth Customer

    Before Trip
    It was a simple process and didn't take long.

    During Trip
    Did not interact with carrier during the trip.

    Claim Process
    Am not submitting a claim, therefore do not have a basis for an overall rating for the carrier.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    May 23, 2011
    Donna from FL Verified Squaremouth Customer

    Before Trip
    Easy to use, friendly

    During Trip
    Thankfully did not need assistance during my trip

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    April 16, 2011
    James from BC Verified Squaremouth Customer

    Before Trip
    Very courteous and helpful.

    During Trip
    No contact was made during my trip.

    Claim Process
    Didn't have a claim, no comment.

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    0 out of 0 people found this review helpful

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