WorldTrips
Overall Rating 4.27 out of 5
Overall Rating 4.27 out of 5 419 Reviews Since 2008

  • Rating 4 out of 5
    Policy:
    Atlas Journey Economy
    Review Received:
    February 14, 2024
    Michael from MN Verified Squaremouth Customer

    The only thing that really matters is how you honor the policy when a claim is filed. I haven't had that experience yet.

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    1 out of 2 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Atlas Journey Preferred
    Review Received:
    February 11, 2024
    Barbara from WA Verified Squaremouth Customer

    I found it very easy to select a travel insurance policy with help from world Trips.

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    3 out of 3 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Atlas Journey Economy
    Review Received:
    February 5, 2024
    Greg from CA Verified Squaremouth Customer

    Kind of curious to receive this reply from the claims adjuster:

    "All claims are reviewed based upon the claim documents received and the policy provisions, limitations and exclusions. Please review your Confirmation of Coverage to determine if you purchased Trip Interruption coverage and the policy for the full details about the Trip Interruption coverage."

    Shouldn't they know that my policy included that coverage and if it didn't shouldn't they have told me that?

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    6 out of 6 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Atlas Journey Preferred
    Review Received:
    January 28, 2024
    Traveler from IA Verified Squaremouth Customer

    We had weather issues and while the airlines got us there in time to make the cruise, it was nice having the peace of mind we had the insurance as a back up.

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    3 out of 3 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Atlas International excl US
    Review Received:
    January 26, 2024
    Lezlie from CO Verified Squaremouth Customer

    The customer service representative was professional and polite. I purchased the policy approximately 24 hours before my trip and he was accommodating and helpful. Grateful to have the service. Thank you.

    Response From:
    WorldTrips
    WorldTrips:
    Andria
    Response Received:
    January 26, 2024

    WorldTrips strives to provide exceptional service. Thank you for the kind words.

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    2 out of 2 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Atlas America incl US
    Review Received:
    January 21, 2024
    jonathan from Mexico Verified Squaremouth Customer

    Great easy to use

    Response From:
    WorldTrips
    WorldTrips:
    Andria
    Response Received:
    January 22, 2024

    Jonathan,

    Thank you for the kind words. WorldTrips Travel Insurance wants to make things easy for the consumer. Thank you for your support.

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    0 out of 1 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Atlas Journey Preferred
    Review Received:
    January 8, 2024
    Philip from PA Verified Squaremouth Customer

    WorldTrips pushed me off to their claims company CBP Connect, which has been very slow to process my claim. It has been over 3 weeks with no progress that I can see.

    Response From:
    WorldTrips
    WorldTrips:
    Andria
    Response Received:
    January 8, 2024

    Philip,

    We apologize for any inconvenience, due to the holiday’s things are taking a bit longer. You will be receiving a response this week.

    Thank you for your patience.

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    10 out of 10 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Atlas Journey Preferred
    Review Received:
    December 8, 2023
    xiao from HI Verified Squaremouth Customer

    I called Squaremouth and was sent to another company. The Agent advised me to go online for faster service. I did so and got tangled in the process. All information was accepted except my phone number. I’ve been recovering from an illness and will try again today. I prefer a live human to help me as the online experience did not go smoothly.

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    6 out of 7 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Atlas International excl US
    Review Received:
    November 19, 2023
    Mweemba from Zambia Verified Squaremouth Customer

    The experience was great as it gives a peace of mind even as you focus on your work knowing that you are covered.

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    1 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Atlas Journey Preferred
    Review Received:
    November 18, 2023
    Darcie from WA Verified Squaremouth Customer

    Although I was surprised at how expensive the insurance was, the process was pretty easy and the salesperson explained things clearly. The tour company I was with insisted on a very high repatriation feature, and WorldTrips had a policy that fit.

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    1 out of 3 people found this review helpful