HTH Travel Insurance
Overall Rating 4.24 out of 5
Overall Rating 4.24 out of 5 498 Reviews Since 2004

  • Rating 5 out of 5
    Policy:
    TripProtector Classic
    Review Received:
    June 26, 2017
    Glenn W. Karns from CA Verified Squaremouth Customer

    Just waiting on something official from Europa saying they will reimburse me 10 percent. Thx! Glenn

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    0 out of 2 people found this review helpful

  • Rating 3 out of 5
    Policy:
    TripProtector Classic
    Review Received:
    June 5, 2017
    C from CA Verified Squaremouth Customer

    This comment is about their customer service while traveling only. Since no claim was made, I cannot comment on that.

    The issue I had with HTH is that I needed to reach their customer service while abroad, only to find out that they are NOT available 24/7, like every other travel insurance that I've used in the past. I got sick and had questions about the policy to rebook my return because of that. Their 24 hrs line could not help me with my questions -they only provide doctor/hospital locating and translation services-and referred me to customer service, which is only open Mon-Fri. It was Sat though and the flight to be changed was Mon morning, with the time difference equaling Sun Night in the U.S., so I couldn't get my questions answered, my flight rebooked and had to travel risking my health. This is not good and I will not choose them again. 24/7 customer service is extremely important when traveling abroad.

    Response From:
    HTH Travel Insurance
    HTH Travel Insurance:
    HTH Worldwide
    Response Received:
    June 6, 2017

    Hello and thank you for your feedback. We have sent your inquiry for review to our TripProtector customer service department. You may send future TripProtector plan questions to tripprotection@hthworldwide.com or call 844-276-1213.

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    3 out of 3 people found this review helpful

  • Rating 5 out of 5
    Policy:
    TripProtector Classic
    Review Received:
    May 30, 2017
    Marie from MA Verified Squaremouth Customer

    I have been very impressed so far with HTH.

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    0 out of 3 people found this review helpful

  • Rating 4 out of 5
    Policy:
    TripProtector Economy
    Review Received:
    May 21, 2017
    Bella from NY Verified Squaremouth Customer

    It was a very reasonable cost, but fortunately we didn't have to use it.

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    0 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    TripProtector Preferred
    Review Received:
    May 15, 2017
    Steven from NH Verified Squaremouth Customer

    Nice piece of mind, although I didnt have to use it.

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    0 out of 3 people found this review helpful

  • Rating 5 out of 5
    Policy:
    TripProtector Classic
    Review Received:
    May 6, 2017
    Linda from WA Verified Squaremouth Customer

    They were fast, fair and clear on the coverage I was looking for. I will always use Sqaremouth for our cruise insurance coverage.
    Thanks guys!

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    1 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    TripProtector Economy
    Review Received:
    May 1, 2017
    Hemant from CA Verified Squaremouth Customer

    HTH is always my first choice. They are very calm and treat customers very patiently. They are on time respondent to any queries.They are simply great. I will defiantly like to recommend to my friend and family.

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    1 out of 3 people found this review helpful

  • Rating 5 out of 5
    Policy:
    TripProtector Classic
    Review Received:
    March 29, 2017
    Barbara from WA Verified Squaremouth Customer

    Purchase o insurance was easy. Thankful we had it in case of emergency, but even more thankful we did not need to use it!

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    0 out of 2 people found this review helpful

  • Rating 4 out of 5
    Policy:
    TripProtector Economy
    Review Received:
    March 9, 2017
    Steven from PA Verified Squaremouth Customer

    Claim process is efficient, especially using online and email communications and documents.

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    2 out of 2 people found this review helpful

  • Rating 5 out of 5
    Policy:
    TripProtector Classic
    Review Received:
    March 7, 2017
    Judy from WA Verified Squaremouth Customer

    I liked the feature that compared all the insurance packages as it made comparison easy. I did not have a claim so can't comment on the process there.

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    0 out of 2 people found this review helpful

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