HTH Travel Insurance
Overall Rating 4.24 out of 5
Overall Rating 4.24 out of 5 498 Reviews Since 2004

  • Rating 3 out of 5
    Policy:
    TripProtector Economy
    Review Received:
    June 30, 2019
    Madeleine from GA Verified Squaremouth Customer

    Yes i would definitely recommend this policy with HTH to any traveler. I choose this rating because when setting up the policy there were some organizational issues from HTH site to get the policy to the correct travel cost amount. I had to call several times to get my upcharge taken care of after my cost went up.

    Review Updated: 08/07/2019

    Was given the wrong claim information to where to sent claim to. Spent $10 on copies and fax. Checked In after a week of not hearing anything not even a receipt via email. Found out that no one knew about my claim. Was transferred four times u til I reached the “correct person”
    That person ensured me my claim was definitely covered if I resent all info. Spent $10 again to fax all documents then emailed it and just got an email that nothing of my trip delay was covered! Hey do I purchase Insurance if unforeseen circumstances are not covered??! I’m disappointed. I will make sure people know not purchase this non-sense insurance coverage. I’m a travel blogger so I’m sure I’ll reach many clients. Unacceptable

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    7 out of 7 people found this review helpful

  • Rating 5 out of 5
    Policy:
    TripProtector Classic
    Review Received:
    June 19, 2019
    Nancy from TX Verified Squaremouth Customer

    I have had the GeoBlue insurance for a number of years so it was easy to go to HTH for my other insurance needs. The agent was extremely helpful and knowledgeable in what I needed. Thank you. Luckily, we had no problems on the trip.

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    0 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    TripProtector Classic
    Review Received:
    March 17, 2019
    mary ann from PA Verified Squaremouth Customer

    Good customer service

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    1 out of 3 people found this review helpful

  • Rating 5 out of 5
    Policy:
    TripProtector Classic
    Review Received:
    March 13, 2019
    Ellen from MO Verified Squaremouth Customer

    My pre-trip experience with HTH was just fine. Since I did not need to file any claims, I can not review their claims handling.

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    1 out of 2 people found this review helpful

  • Rating 3 out of 5
    Policy:
    TripProtector Classic
    Review Received:
    February 20, 2019
    Rebecca from NY Verified Squaremouth Customer

    I called the assistance line. My Mother was in the hospital in critical condition. I wanted assistance on getting a flight home. They said they dont do that.
    What does Insurance cover?????

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    5 out of 6 people found this review helpful

  • Rating 4 out of 5
    Policy:
    TripProtector Preferred
    Review Received:
    November 5, 2018
    Susie Q from NY Verified Squaremouth Customer

    The person I eventually spoke to was pleasent and professional. However, to get to her, I was on hold with several people for quite some time. The wait was a nuisance. This description is "as I recall." In other words, the interaction was a while back, and the above is my best recollection. I cannot say that I am 100% sure about accuracy.

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    1 out of 1 people found this review helpful

  • Rating 2 out of 5
    Policy:
    TripProtector Classic
    Review Received:
    July 2, 2018
    David from NJ Verified Squaremouth Customer

    The first HTH representative I spoke to advised that I had no policy. Had to call Squaremouth to set things right.

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    6 out of 7 people found this review helpful

  • Rating 5 out of 5
    Policy:
    TripProtector Preferred
    Review Received:
    June 27, 2018
    Judy from TX Verified Squaremouth Customer

    Rep was very helpful answering my questions. I will purchase again.

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    1 out of 2 people found this review helpful

  • Rating 5 out of 5
    Policy:
    TripProtector Economy
    Review Received:
    May 13, 2018
    Rosa from DC Verified Squaremouth Customer

    The HTH travel insurance was easy to obtain and the rates accep0table. Fortunately, the trip went well and no claims were filed.

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    0 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    TripProtector Classic
    Review Received:
    March 24, 2018
    Ernesto from FL Verified Squaremouth Customer

    Awesome service! Thanks

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    0 out of 3 people found this review helpful