Reviews, Sales, and Service Ratings for
IMG

Our trip to Mackinaw Island was cancelled because of all the damage in our state due to Hurricane Ida. We are both in our middle seventies and due to my husband's physical limitations, this was probably our last trip. Imagine our disappointment when we learned we would not be able to get our insurance money refunded. All the people who went with another company received full refunds. Having you give us 2 years to use the insurance probably does not help us. I certainly would caution people I know to not use your company.

I was confused by coverage for car rental and had to call an agent. He was courteous enough, but I didn’t feel very reassured! We read the related section of the policy together and I’m not convinced he knew the answer.

We are awaiting more information from our cruise line to complete our claim.

Easy to purchase travel insurance

Very helpful so far.
Claim will be for rental car damage. Need some time 60 days) to complete process with rental agency before I can file the claim.

Customer Service was exceptionally helpful in formulating the coverage I needed, with very complicated circumstances.

ITravelinsured play a bait and switch with the policy. In order to receive pre-existing medical you must insure all non-refundable items; yet the company tries not to pay for the items when you make a claim. Lets say you book non refundable air tickets, then have to cancel and the airline puts your fare into a credit that you must use within a year. Many cannot use the credit and then loose the $. Luckily our carrier was able to refund the ticket; others not so fortunate. Beware of the bait and switch tactics of this company.

In the end it is SquareMouth who will assist you. They are a top notch company and make every effort to insure customer satisfaction

Best priced coverage for primary medical insurance. Best price for the amounts of coverage received. Issued a policy to 70+ year old clients.

Hello, we filed our claim last and are waiting to hear back from iTravelInsured regarding that claim. Please reach out to them to let us know what stage they're at and if there's any additional information we should provide. We'd be very grateful for you all's help in this respect!

Also, just a note in case you are trying to contact me after August 26th - I will be abroad from that point on, so I will not be able to answer phone calls. Emails at henrym1916@gmail.com would be preferable. Thanks!

Henry