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Had to cancel trip due to medical emergency
We were very satisfied with the process as well as the company keeping us informed as to the statuds of the claim
I didn't really need any assistance. Everything went well on my trip
No contact with the carrier during the trip...no claim.
Rec's information in a timely manner, and insurance suited our needs at the time.
Did not use.
Did not need them but cancelled a trip previously and they processed my claim and sent me my check
I did not take the trip
No opportunity to experience customer service outside the website
Did not access during trip
no claims made
HAPPY TO HAVE FOUND YOU...SQUAREMOUTH
Will definitely use this agency in future.
Multi-Award Winning Customer Service Team
Squaremouth’s outside-the-box approach to customer service has been recognized nationally and internationally, with 13 awards in 5 years. Customer service is part of everybody’s job at Squaremouth. Every employee spends time on the phone with customers each week.Read more
$30,000 Contest Encourages Reading Policy Documents
To highlight the importance of reading policy documents from start to finish, Squaremouth awarded one customer $10,000 in a secret contest for being the first to read hers. Then, we gave another $10,000 to a children’s literacy charity and $5,000 each to two schools.Read more
$1,000 Tips Shine a Light on Service
Squaremouth, a company that puts a focus on customer service, rewards 20 outstanding customer service providers in St. Petersburg, Florida with $1,000 cash tips. Then, one received an additional $10,000 as the Thank You Campaign’s grand prize winner.Read more
One of America’s Best and Fastest-Growing Companies
Squaremouth is consistently awarded for its unique company culture and steady revenue growth. This includes national recognition from Inc. Magazine, Fortune, and Entrepreneur, and local recognition from the Tampa Bay Business Journal and Florida Trend.Read more