The entire process was smooth. The insurance made me feel more confident toward my travel plans ..
Paperwork and filing process clunky..othersxate much clearer and easier.
I had a bit of troubal getting connected to the proper person at John Hancock, but once that was resolved the claims process was quick and easy. Based on this experience, I would definitely recommend Squaremouth and John Hancock.
So far so good! Answered questions and emails efficiently and on point.
I always like the piece of mind when I'm traveling after using Squaremouth to find the best insurance for that particular trip's needs. This past trip I was insured by John Hancock Insurance Agency and though I won't need to file a claim, it was good to know they were there if need be. Thanks.
I chose John Hancock Insurance because of my association of the company with stability & professionalism.
Good value policy compared to what is sold by SmarTours.
Great pricing with well known insurance company
Awesome customer service, the agent took time to explain the coverage with me. The price was unbeatable! Will purchase again! Thank You!
Multi-Award Winning Customer Service
Squaremouth’s out-of-the-box approach to customer service was recognized internationally in 2017, earning a Gold Stevie Award for Customer Service Department of the Year. This was Squaremouth’s first international Stevie and fourth customer service award overall.Read more
Customer Service is Everybody’s Job
“Customer service is not a department, and Squaremouth knows it. Every employee spends time on the phone with customers.” New York Times and Wall Street Journal best-selling author, Shep Hyken, explains four core components of Squaremouth’s exceptional customer service.Read more
$1,000 tips shine a light on service
Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.
BY KATHERINE SNOW SMITH
Times Staff Writer
One of America’s Best Workplaces
Squaremouth is consistently recognized, both locally and nationally, as one of the best places to work. Fortune Magazine named Squaremouth one of America’s Best Small Workplaces and the No. 2 Best Workplace for Women in the nation.Read more