Very pleased with the coverage and the service received. The policy covered a travel companion's family hospitalization that prevented us from taking the trip. Within 6 days of filing the claim, the checks were issued. Fantastic service!
Good value policy compared to what is sold by SmarTours.
Great pricing with well known insurance company
Awesome customer service, the agent took time to explain the coverage with me. The price was unbeatable! Will purchase again! Thank You!
Price and what it offered.
Yes I would recommend this policy to others
A claim is currently being filed for luggage that did not arrive a week ago
I never interacted with the provider, only with Squaremouth. My interaction with Squaremouth was excellent.
No claim applicable
Happy with the insurance policy offered. Happily, we did not need it!
Multi-Award Winning Customer Service
Squaremouth’s out-of-the-box approach to customer service was recognized internationally in 2017, earning a Gold Stevie Award for Customer Service Department of the Year. This was Squaremouth’s first international Stevie and fourth customer service award overall.Read more
Customer Service is Everybody’s Job
“Customer service is not a department, and Squaremouth knows it. Every employee spends time on the phone with customers.” New York Times and Wall Street Journal best-selling author, Shep Hyken, explains four core components of Squaremouth’s exceptional customer service.Read more
$1,000 tips shine a light on service
Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.
BY KATHERINE SNOW SMITH
Times Staff Writer
One of America’s Best Workplaces
Squaremouth is consistently recognized, both locally and nationally, as one of the best places to work. Fortune Magazine named Squaremouth one of America’s Best Small Workplaces and the No. 2 Best Workplace for Women in the nation.Read more