Reviews, Sales and Service Ratings for John Hancock Insurance Agency, Inc.

John Hancock Insurance Agency, Inc. Sales & Service Data

Total Sales
5,066
since 2012
Monthly Sales
6
average monthly sales since 2012
Reviews
300
reviews since 2012
Overall Rating
4.4 out of 5
Top Providers
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4.55/5
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4.49/5
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4.49/5
average on squaremouth 13,532 policies sold - 265 average monthly sales over last 3 months - 14,663 reviews - overall rating 4.45 out of 5

John Hancock Insurance Agency, Inc. Reviews & Ratings

Detailed Ratings
  • Customer service before trip
  • Customer service during trip
  • Customer service during claim
Overall Rating
Overall Customer Rating 4.4

average on squaremouth 4.45 out of 5

5,066 policies sold
0.9% negative reviews

0.9% (46) negative reviews to sales
average on squaremouth is 0.7%

  • 5 star
    170
  • 4 star
    59
  • 3 star
    25
  • 2 star
    7
  • 1 star
    7
  • Review Received
    Insurance Provider
    John Hancock Insurance Agency, Inc.
    Policy
    Silver
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    Before Trip
    didn't really need personalized customer service but online purchase process was easy

    During Trip
    did not use

    Claim Process
    no claims

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  • Review Received
    Insurance Provider
    John Hancock Insurance Agency, Inc.
    Policy
    Silver
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    During Trip
    No applicable

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  • Review Received
    Insurance Provider
    John Hancock Insurance Agency, Inc.
    Policy
    Silver
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Before Trip
    Great price for absolute peace of mind!

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  • Review Received
    Insurance Provider
    John Hancock Insurance Agency, Inc.
    Policy
    Gold
    Overall rating 3 out of 5
    Verified Squaremouth Customer

    During Trip
    Had no contact during the trip

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  • Review Received
    Insurance Provider
    John Hancock Insurance Agency, Inc.
    Policy
    Gold
    Overall rating 3 out of 5
    Verified Squaremouth Customer

    Before Trip
    Big charge to extend coverage for only a few days.

    During Trip
    No experience.

    Claim Process
    No experience.

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  • Review Received
    Insurance Provider
    John Hancock Insurance Agency, Inc.
    Policy
    Gold
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    During Trip
    Really had no need for customer service during trip.

    Claim Process
    Had no claims.

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  • Review Received
    Insurance Provider
    John Hancock Insurance Agency, Inc.
    Policy
    Gold
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Before Trip
    I had no need for anything except the documentation, so the other two ratings don't really apply.

    During Trip
    Again, all went pretty smoothly this trip, so I had no need to contact John Hancock. The five stars is in anticipation that they would have done a good job if I had been too messed up by Hurricane Sandy.

    Claim Process
    No Claims made.

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  • Review Received
    Insurance Provider
    John Hancock Insurance Agency, Inc.
    Policy
    Gold
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    During Trip
    Not applicable

    Claim Process
    No claim

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    John Hancock Insurance Agency, Inc.
    Policy
    Silver
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Before Trip
    Very easy to sign up and obtain this insurance.

    During Trip
    Did not need to use the insurance, thankfully.

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  • Review Received
    Insurance Provider
    John Hancock Insurance Agency, Inc.
    Policy
    Gold
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Before Trip
    It help me so much to know all the options before my trip. I did not use it but I feel secure to have the detailed information about my insurance. Thanks,

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