This insurance provider is currently unavailable on Squaremouth

Reviews, Sales and Service Ratings for John Hancock Insurance Agency, Inc.

John Hancock Insurance Agency, Inc. Sales & Service Data

Total Sales
5,050
since 2012
Monthly Sales
59
average monthly sales since 2012
Reviews
299
reviews since 2012
Overall Rating
4.39 out of 5
Top Providers
HTH Travel Insurance
4.55/5
HCC
4.52/5
RoamRight
4.48/5
average on squaremouth 13,641 policies sold - 266 average monthly sales over last 3 months - 14,377 reviews - overall rating 4.45 out of 5

John Hancock Insurance Agency, Inc. Reviews & Ratings

Detailed Ratings
  • Customer service before trip
  • Customer service during trip
  • Customer service during claim
Overall Rating
Overall Customer Rating 4.39

average on squaremouth 4.45 out of 5

5,050 policies sold
0.9% negative reviews

0.9% (46) negative reviews to sales
average on squaremouth is 0.6%

  • 5 star
    169
  • 4 star
    59
  • 3 star
    25
  • 2 star
    7
  • 1 star
    7
  • Review Received
    Insurance Provider
    John Hancock Insurance Agency, Inc.
    Policy
    Silver
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    During Trip
    No applicable

    Was this review helpful to you?
    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    John Hancock Insurance Agency, Inc.
    Policy
    Silver
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Before Trip
    Great price for absolute peace of mind!

    Was this review helpful to you?
    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    John Hancock Insurance Agency, Inc.
    Policy
    Gold
    Overall rating 3 out of 5
    Verified Squaremouth Customer

    During Trip
    Had no contact during the trip

    Was this review helpful to you?
    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    John Hancock Insurance Agency, Inc.
    Policy
    Gold
    Overall rating 3 out of 5
    Verified Squaremouth Customer

    Before Trip
    Big charge to extend coverage for only a few days.

    During Trip
    No experience.

    Claim Process
    No experience.

    Was this review helpful to you?
    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    John Hancock Insurance Agency, Inc.
    Policy
    Gold
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    During Trip
    Really had no need for customer service during trip.

    Claim Process
    Had no claims.

    Was this review helpful to you?
    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    John Hancock Insurance Agency, Inc.
    Policy
    Gold
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Before Trip
    I had no need for anything except the documentation, so the other two ratings don't really apply.

    During Trip
    Again, all went pretty smoothly this trip, so I had no need to contact John Hancock. The five stars is in anticipation that they would have done a good job if I had been too messed up by Hurricane Sandy.

    Claim Process
    No Claims made.

    Was this review helpful to you?
    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    John Hancock Insurance Agency, Inc.
    Policy
    Gold
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    During Trip
    Not applicable

    Claim Process
    No claim

    Was this review helpful to you?
    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    John Hancock Insurance Agency, Inc.
    Policy
    Silver
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Before Trip
    Very easy to sign up and obtain this insurance.

    During Trip
    Did not need to use the insurance, thankfully.

    Was this review helpful to you?
    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    John Hancock Insurance Agency, Inc.
    Policy
    Gold
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Before Trip
    It help me so much to know all the options before my trip. I did not use it but I feel secure to have the detailed information about my insurance. Thanks,

    Was this review helpful to you?
    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    John Hancock Insurance Agency, Inc.
    Policy
    Gold
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    During Trip
    DID NOT NEED SUPPORT DURING THE TRIP

    Claim Process
    NO CLAIM

    Was this review helpful to you?
    0 out of 0 people found this review helpful