Reviews, Sales, and Service Ratings for
Arch RoamRight

so far so good..i filed one claim but will have to file another claim for a damaged item.

Contact with customer service before the trip was professional, efficient, personable and thorough. I was impressed by the re I worked with and would highly recommend this service to other, in fact I have already! Thank you.

I have used Squaremouth.com many times and have always been totally pleased with the service and integrity of both Squaremouth and the insurance companies I have used.
Thank you.

Great price for a pretty comprehensive policy. We felt very comfortable with their coverage.

Good price and coverage.

No problems so far
If you pay my $108 claim you are 100% perfect!

We were suppose to go on our trip in May of last year, but the travel group canceled the trip because there were not enough people. So, I called RoamRight to have them switch the dates of the trip and they told me that we would have to buy a whole new policy. I called Squaremouth and asked if they could help.They easily called RoamRight and had the dates switched without any additional charge. Thank you SquareMouth!

I will use them again.

Lots of choices and the customer service rep helped me figure out what best suited my needs.

I did not understand that delayed baggage reimbursement was only to cover expenses related to the delay. If I had, then I would have have felt it would be okay to make purchases rather than try and avoid them., I could have traveled by taxi (2 round trips) rather than walk ( at least 10 total miles) . This not only took time away from travel experiences but caused a blistering foot in my dress shoes. (needed a trip local pharmacy for foot issue--did not submit that bill) I could have purchased walking shoes but felt the baggage would be delivered sooner than it was.-again a purchase I avoided. Next time I will not hesitate to include any necessary item--After speaking with the Roam Right agent I now understand all reimbursements are strictly for purchases, never for inconveniences or missing out on travel tours to accept baggage delivery . I will be sure to read the fine print and be a better informed traveler. The Roam Right agent was courteous and did responded to my phone request promptly and I appreciated that very much.