Reviews, Sales, and Service Ratings for
Travel Insured International

Before Trip
It was easy to compare plans on the website. Prices were good for the coverage offered.

During Trip
Not used, thankfully!

Before Trip
Good start - worse to come!

During Trip
Trip cancelled due to family emergency. Had "cancel for any reason"

Claim Process
I am STILL waiting for my claim to be satisfied!!!

Before Trip
Your representatives are some of friendliest and most helpful I have encountered in any telephone transactions.

During Trip
We did not need to contact anyone during the trip.

During Trip
Didn't need to use it during the trip.

Claim Process
No claims filed

During Trip
Happily, we did not need to deal with the insurance carrier during or after the trip, as we experienced no problems.

Before Trip
People I talked to before buying the policy were not very helpful and did not have a friendly attitude.

During Trip
I did not take the trip. I had to cancel because of an unexpected health issue.

Claim Process
After I submitted all the information required, the company still kept asking for more. My cardiologist sent everything they requested, but they still closed the claim. When I phoned and asked exactly what they needed, they finally gave me the dates from which they wanted the doctor's notes of my office visits. They could have done this in the beginning, but, I feel, tried to wear me down so I'd give up.

Claim Process
did not file a claim

Before Trip
No real customer service required before our trip. Contracted via the Internet as a routine Internet purchase.

During Trip
No service required during our trip

Claim Process
None required

During Trip
My husband died during the trip. I was told by the resort owner that I would have to provide large amounts of cash to resolve various issues. One call to the company and they established a case; told me that they would contact both the Honduran funeral home and the US funeral home and would take care of any expenses related to the repatriation of remains. They took great care to make sure the rest of the party had transportation home and that we were being taken care of

Claim Process
Because of issues with international transportation of remains, and FAA regulations the company is still working with the American Embassy and the Honduran government to get my husbands remains home to the states. They could not be more caring or concerned.

Before Trip
Had no contact with the carrier. Everything was cone online.

During Trip
No contact was necessary

Claim Process
No claim