Reviews, Sales, and Service Ratings for
Travel Insured International

My trip was to Israel and so I had looked into making a claim for 100% of the cost of travel due to terrorism instead of the 75% coverage I had under the "Cancel for any reason" clause of the policy I purchased. Their definition of terrorism requires a statement by the US State Dept. on their website, but when I presented them with one due to the kidnapping and murder in June outside Jerusalem, they claimed that it didn't apply. Delta Airlines (big thumbs up to them for being a stand-up company for me in this situation) ended up refunding my ticket in the end, so I didn't have to make a claim, but I expect I would have had a lot of resistance to getting my claim paid in full.

I felt it was important to purchase trip insurance for the non cancelable, non refundable portion of our trip (air and apartment rental) and to obtain medical insurance coverage for the duration of our trip abroad. Squaremouth made it possible to easily compare travel policies and to choose TII's policy based on our individual requirements. I am unable to rate the TII insurance package completely as we did not need to file a claim. I would purchase travel insurance through square mouth again and if the travel insurance product met our needs in the future, I would not hesitate to purchase a TII policy again. Thanks very much.

I had to cancel my trip due to a family member illness. The process and what I needed to file claim was well explained on website. I received my refund in a timely fashion.

I could n't travel as I was diagnosed with a health issue that needed immediate surgery. The travel insurance refunded the claimed amount after the necessary paperwork was returned to them

The best customer service experience I've had in the past few years from ANY vendor. Superb service and courtesy.

Easy online experience. Excellent price and feature comparisons. Excellent attention by staff when questions needed to be answered. Responsive and fair.

I am very disappointed in Squaremouth. I was forced to cancel my trip to Sweden due to a health issue. I submitted all the required documentation required including the policy of the airline to not return the cost of the flight unless the airline was at fault. I submitted the claim on June9, 2014. To date I have not gotten a refund of the $3,225.94.

It was very easy to purchase the policy and clearly explained.
I always purchase travel insurance when cruising or flying.
I've seen too many travelers who did not and wished they had taken the time to purchase insurance.

T.I.I. was OK, just. It took repeated calls to your representative to get them to --finally-- send out the actual printed copy of the policy, as opposed to messages and e-mails telling me to 'print it from the e-mail confirmation.' Otherwise, the policy was comprehensive and gave me much relief and reassurance as I contemplated our trip to Europe and S. Africa.

i didn't travel because there were terrorist attacks taking place where i was going. i filed a claim for the charges the travel agent and airlines were charging me and nothing was covered. i'll never buy travel insurance from squaremouth or travel insured again! what a joke!