Reviews, Sales, and Service Ratings for
Trawick International

Still waiting for my claim to be processed. My wife was injured in an accident in Spain requiring immediate return to the USA and surgery. I filed my claim in September, but am still waiting for it to be processed.

My Travel plans were cancelled due to unexpected events. We filed a claim but have not heard anything.
Thanks

Our cruise was cancelled and HA refunded our entire payment so Trawick refunded our insurance premium immediately. They were wonderful, so glad our next cruise is insured with them also!

Trawick made it very easy to get the necessary travel insurance. I appreciated the quick response and ease of making some changes to our policy as we needed to add extra days to our planned trip. Thankfully we had no issues and did not have to file a claim but based on my experience, I would definitely use them
again.

It's been a hassle to try and get our claims filed. They take forever to answer the phone, claim they are short staffed, and then tell me that our claim is being reviewed and will be determined within 4 weeks. . . it's been 6, the trip we were going to take has come and gone and now I'm wondering if I will ever get the insurance money. Would I ever purchase insurance from Squaremouth or Trawick International again? Absolutely not. Would I ever let friends or family purchase insurance from Squaremouth or Trawick? ABSOLUTELY POSITIVELY NOT. Poor customer service and poor communication.

It's been a hassle to try and get our claims filed. They take forever to answer the phone, claim they are short staffed, and then tell me that our claim is being reviewed and will be determined within 4 weeks. . . it's been 6, the trip we were going to take has come and gone and now I'm wondering if I will ever get the insurance money. Would I ever purchase insurance from Squaremouth or Trawick International again? Absolutely not. Would I ever let friends or family purchase insurance from Squaremouth or Trawick? ABSOLUTELY POSITIVELY NOT. Poor customer service and poor communication.

We have filed a claim (as our flight was canceled and we were unable to get to our cruise). We received an auto email response back that said it would take 15 business days before we here anything. So we are just waiting to hear back and hoping we will receive the payment we should receive.

I sanded my claim to Trawick and still have no any answer from them,neither call.Very disappointed

Fortunately, I did not need to file a claim. The website was extremely user friendly when purchasing services.