Trawick International
Overall Rating 4.14 out of 5
Overall Rating 4.14 out of 5 3,198 Reviews Since 2012

  • Rating 5 out of 5
    Policy:
    Safe Travels International excl US
    Review Received:
    December 1, 2012
    B. G. from VA Verified Squaremouth Customer

    Before Trip
    No real interaction with the company. Everything was automated. Thankfully I never needed the insurance!

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    1 out of 5 people found this review helpful

  • Rating 2 out of 5
    Policy:
    Safe Travels International excl US
    Review Received:
    November 14, 2012
    Patrick from WI Verified Squaremouth Customer

    During Trip
    We ended up in a remote hospital whose staff only spoke French. The admissions person couldn't get in touch with anyone from our traveler's insurance, they nearly turned us away from receiving treatment for our young daughter. They took pity on us (we didn't have access to the $4000 they wanted for treatment) and agreed to bill us and try to work with the insurance during the week. After the translation, I realized they asked my husband what "banana republic" we purchased the insurance from. Ugh.

    Claim Process
    See above. We *still* haven't gotten word from the carrier.

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    242 out of 247 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Safe Travels International excl US
    Review Received:
    October 31, 2012
    Jeanne from VA Verified Squaremouth Customer

    Before Trip
    Clear and helpful.

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    1 out of 4 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Safe Travels International excl US
    Review Received:
    October 29, 2012
    Susan from MN Verified Squaremouth Customer

    Before Trip
    Thank you for the prompt service. Both in answering questions and preparing the policy.

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    1 out of 4 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Safe Travels International excl US
    Review Received:
    October 28, 2012
    Alma from AZ Verified Squaremouth Customer

    During Trip
    Did not need to use

    Claim Process
    Not applicable

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    2 out of 6 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Safe Travels International excl US
    Review Received:
    October 15, 2012
    Iris from FL Verified Squaremouth Customer

    Before Trip
    Didn't really have much interaction before trip, but online information was good.

    During Trip
    Didn't use the service.

    Claim Process
    Did not make claim.

    Really, if you're going to ask me whether I filed a claim "Yes or No" before I'm even connected to the survey, why do you lead to the generic survey page?

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    1 out of 4 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Safe Travels International excl US
    Review Received:
    October 10, 2012
    Andrew from CA Verified Squaremouth Customer

    During Trip
    I did not need to use the insurance, thankfully, so I cannot comment on this section.

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    1 out of 4 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Safe Travels International excl US
    Review Received:
    October 6, 2012
    brenda from Great Britain (UK) Verified Squaremouth Customer

    Before Trip
    everything was straight forward and easy to follow.

    During Trip
    we did not need to use the insurance carrier during our trip.

    Claim Process
    not relevant

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    1 out of 3 people found this review helpful

  • Rating 3 out of 5
    Policy:
    Safe Travels International excl US
    Review Received:
    September 24, 2012
    Nancy from TX Verified Squaremouth Customer

    Before Trip
    It's really difficult to rate our policy when he simply ordered online and had no direct contact with a representative nor were we required to seek medical attention. It was worth the peace of mind.

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    2 out of 9 people found this review helpful

  • Rating 3 out of 5
    Policy:
    Safe Travels International excl US
    Review Received:
    September 13, 2012
    S from OR Verified Squaremouth Customer

    During Trip
    They do not provide coverage for appendicitis which is exactly what happened to me. I do not understand why they do not provide coverage for that as this can happen on the trip. VERY BAD

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    259 out of 265 people found this review helpful

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