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Rating 1 out of 5Policy:
SilverReview Received:
August 1, 2023Jacqueline from NC Verified Squaremouth CustomerWas this review helpful to you?We had to cancel the trip but couldn’t receive a refund on the policy because we couldn’t rebook within the required time frame.
9 out of 11 people found this review helpful -
Rating 5 out of 5Policy:
GoldReview Received:
July 28, 2023Greg from IA Verified Squaremouth CustomerWas this review helpful to you?I had to cancel my cruise due to doctor not letting me go. I filled a claim and everything was handled in a timely manor. Just make sure you have ALL of your receipts and documents saved for submission. If you fill out the forms and send all of the requested documents, plus anything you feel is relevant, the process is fast and efficient . Very happy with the outcome. We will be using them again.
PS. Be sure and insure for everything you want to cover that can't be cancelled to insure you don't incur large losses.
24 out of 24 people found this review helpful -
Rating 5 out of 5Policy:
PlatinumReview Received:
July 26, 2023Amy from WA Verified Squaremouth CustomerWas this review helpful to you?I had a great experience with AXA Assistance. There was a last-minute health scare that I was concerned might jeopardize the trip. I spoke with a representative one day before departure and she listed a few options I had in terms of moving forward, which really gave me peace of mind. Luckily I ended up being able to go!
10 out of 11 people found this review helpful -
Rating 4 out of 5Policy:
PlatinumReview Received:
July 21, 2023Joyce from OH Verified Squaremouth CustomerCommunication was slow and impersonal, but the claim was handled fairly.
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18 out of 19 people found this review helpful -
Rating 5 out of 5Policy:
PlatinumReview Received:
July 18, 2023Armenak from CA Verified Squaremouth CustomerWas this review helpful to you?I contacted AXA via email for the assistance to file a claim for lost baggage, but have not received any news from them so far.
5 out of 10 people found this review helpful -
Rating 4 out of 5Policy:
PlatinumReview Received:
July 15, 2023Terri from OR Verified Squaremouth CustomerWas this review helpful to you?I broke my wrist while in Portugal and required two surgeries while I was there. AXA reimbursed me for 100% if my claim. It did take several months to receive the check, but AXA did periodically email me that they were experiencing a high volume of claims and that mine was still being worked on.
29 out of 31 people found this review helpful -
Rating 5 out of 5Policy:
PlatinumReview Received:
July 10, 2023ALBANIA from FL Verified Squaremouth CustomerWas this review helpful to you?Excellent service and quick to respond
2 out of 3 people found this review helpful -
Rating 3 out of 5Policy:
GoldReview Received:
June 27, 2023Hugh from TX Verified Squaremouth CustomerClaim just recently filed. It’s in progress under review.
Review Updated: 07/26/2023
Claim still not process or paid. I'd be more satisfied if this was taken care of rather than asking for my opion of how you are doing. That's not your purpose, your purpose is to pay my claim.
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14 out of 16 people found this review helpful -
Rating 1 out of 5Policy:
PlatinumReview Received:
June 24, 2023Patricia from MN Verified Squaremouth CustomerWas this review helpful to you?I didn’t use the insurance.
0 out of 19 people found this review helpful -
Rating 5 out of 5Policy:
PlatinumReview Received:
June 22, 2023W. Dodge from WV Verified Squaremouth CustomerWas this review helpful to you?Obtaining a quote efficiently for the coverage that I wanted was easy. Documentation was provided quickly and was easy to understand. Fantastic value for what was provided. The real test however, would be how available the company is in a crisis and how the claim is processed. Thankfully I didn’t have to test this. But I traveled with the peace of mind having the policy in force.
2 out of 6 people found this review helpful
Insurance Providers
- Aegis
- Arch RoamRight
- AXA Assistance USA
- Azimuth Risk Solutions, LLC
- battleface
- Berkshire Hathaway Travel Protection
- Cat 70
- Cover-More
- CSA Travel Protection
- Detour Insurance
- Dogtag
- Generali Global Assistance
- GeoBlue
- Global Alert
- Global Guardian Air Ambulance
- Global Underwriters
- HTH Travel Insurance
- IMG
- INF Visitor Care
- John Hancock Insurance Agency, Inc.
- MedjetAssist
- Nationwide Mutual Insurance Company
- Seven Corners
- Tin Leg
- Travel Insured International
- Travelex Insurance Services
- TravelSafe
- Trawick International
- TripAssure
- USA-Assist Worldwide Protection
- USI Affinity Travel Insurance Services
- WorldTrips
Additional Information