Sales & Service Data

TOTAL SALES
6,699
Since 2012
MONTHLY SALES
153
Average Monthly Sales Since 2012
REVIEWS
56
Since 2012
Overall Rating
3.88 Out of 5
Detailed Ratings
  • Customer Service Before Trip
  • Customer Service During Trip
  • Customer Service During Claim
Overall Rating

6,699
policies sold

0.1%
negative reviews

0.1% (10) negative reviews to sales
Average on Squaremouth is 0.4%

  • 5 stars
    25
  • 4 stars
    15
  • 3 stars
    6
  • 2 stars
    3
  • 1 star  
    6
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Azimuth Risk Solutions, LLC All Reviews

Sort all reviews by Most Helpful First, Most Recent, or Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.


  • Overall Rating 5 out of 5
    Policy:
    Beacon International excl US
    Review Received:
    From: Verified Squaremouth Customer

    Great experience

    Was this review helpful to you?

    0 out of 3 people found this review helpful

  • Overall Rating 1 out of 5
    Policy:
    Beacon International excl US
    Review Received:
    From: Verified Squaremouth Customer

    It was impossible to submit my claim, the insurance was a complete waste of time!

    Was this review helpful to you?

    19 out of 19 people found this review helpful

  • Overall Rating 1 out of 5
    Policy:
    Beacon International excl US
    Review Received:
    From: Verified Squaremouth Customer

    The airline lost my bag for 3 days and I had to replace essentials. Azimuth said I wasn’t entitled to their baggage cover as the bag was returned. What a waste of time. Thank goodness I didn’t get sick and need to rely on the emergency medical cover in case there was some clause in there too.

    Was this review helpful to you?

    5 out of 5 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Beacon America incl US
    Review Received:
    From: Verified Squaremouth Customer

    It was a smooth and easy process

    Was this review helpful to you?

    0 out of 2 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    Beacon International excl US
    Review Received:
    From: Verified Squaremouth Customer

    Service was quick and efficient. I appreciated the reminder for an extension if needed.

    Was this review helpful to you?

    0 out of 2 people found this review helpful

  • Overall Rating 3 out of 5
    Policy:
    Beacon International excl US
    Review Received:
    From: Verified Squaremouth Customer

    I called the 24 hour assistance line four times an got a pre recorded message saying it was outside business hours.

    Was this review helpful to you?

    23 out of 23 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Beacon America incl US
    Review Received:
    From: Verified Squaremouth Customer

    Easy to understand products, helpful customer service

    Was this review helpful to you?

    0 out of 6 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    Beacon America incl US
    Review Received:
    From: Verified Squaremouth Customer

    Everything is Hunky Dory until a claim, than a more truer evaluation can be given. For first time use all is well, no claim made.

    Was this review helpful to you?

    4 out of 8 people found this review helpful

  • Overall Rating 1 out of 5
    Policy:
    Beacon America incl US
    Review Received:
    From: Verified Squaremouth Customer

    Azimuth were absolutely terrible. Poor quality lines when you call them with the line constantly breaking up and lack of help of which provider to visit. Azimuth 24 hour service were equally poor with every detail having to be repeating multiple times over, even when they should have the basic details such as policy number or name.

    Azimuth also claimed that my policy did not cover pre-existing conditions, something that was covered in my policy and clearly noted in it's own section. If this becomes an issue we will pursue legally and request a full refund for this aweful policy. Waste of money? Yes.

    Was this review helpful to you?

    37 out of 40 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    Beacon International excl US
    Review Received:
    From: Verified Squaremouth Customer

    customer service was very good filing for insurance was easy

    Was this review helpful to you?

    2 out of 7 people found this review helpful

Multi-Award Winning Customer Service Team

Squaremouth’s outside-the-box approach to customer service has been recognized nationally and internationally, with 12 awards in 5 years. Customer service is part of everybody’s job at Squaremouth. Every employee spends time on the phone with customers each week.

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$30,000 Contest Encourages Reading Policy Documents

To highlight the importance of reading policy documents from start to finish, Squaremouth awarded one customer $10,000 in a secret contest for being the first to read hers. Then, we gave another $10,000 to a children’s literacy charity and $5,000 each to two schools.

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$1,000 Tips Shine a Light on Service

Squaremouth, a company that puts a focus on customer service, rewards 20 outstanding customer service providers in St. Petersburg, Florida with $1,000 cash tips. Then, one received an additional $10,000 as the Thank You Campaign’s grand prize winner.

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One of America’s Best and Fastest-Growing Companies

Squaremouth is consistently awarded for its unique company culture and steady revenue growth. This includes national recognition from Inc. Magazine, Fortune, and Entrepreneur, and local recognition from the Tampa Bay Business Journal and Florida Trend.

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