Sales & Service Data

TOTAL SALES
6,712
Since 2012
MONTHLY SALES
153
Average Monthly Sales Since 2012
REVIEWS
56
Since 2012
Overall Rating
3.88 Out of 5
Detailed Ratings
  • Customer Service Before Trip
  • Customer Service During Trip
  • Customer Service During Claim
Overall Rating

6,712
policies sold

0.1%
negative reviews

0.1% (10) negative reviews to sales
Average on Squaremouth is 0.4%

  • 5 stars
    25
  • 4 stars
    15
  • 3 stars
    6
  • 2 stars
    3
  • 1 star  
    6
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Azimuth Risk Solutions, LLC All Reviews

Sort all reviews by Most Helpful First, Most Recent, or Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.


  • Overall Rating 1 out of 5
    Policy:
    Beacon International excl US
    Review Received:
    From: Verified Squaremouth Customer

    No Claims

    Was this review helpful to you?

    0 out of 23 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Beacon International excl US
    Review Received:
    From: Verified Squaremouth Customer

    awesome

    Was this review helpful to you?

    3 out of 15 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Beacon International excl US
    Review Received:
    From: Verified Squaremouth Customer

    They were professional and friendly. Originally, I called Squaremouth for assistance to extend my dates, but SM asked me to email Azimuth instead. Azimuth responded within a day and had my dates changed. Over the course of the trip, they sent me a reminder that my coverage was about to end and that I could extend it by emailing them. Then after my trip, it asked for feedback. The price was reasonable, the policy was reasonable, the method was okay. I wish I could do all the policy extension and further option taking from their web site. There was a way to extend the date from the web site, but no way to change the start date.

    Was this review helpful to you?

    12 out of 19 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Beacon America incl US
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    Made no use of the policy

    Was this review helpful to you?

    2 out of 14 people found this review helpful

Multi-Award Winning Customer Service Team

Squaremouth’s outside-the-box approach to customer service has been recognized nationally and internationally, with 12 awards in 5 years. Customer service is part of everybody’s job at Squaremouth. Every employee spends time on the phone with customers each week.

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$30,000 Contest Encourages Reading Policy Documents

To highlight the importance of reading policy documents from start to finish, Squaremouth awarded one customer $10,000 in a secret contest for being the first to read hers. Then, we gave another $10,000 to a children’s literacy charity and $5,000 each to two schools.

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$1,000 Tips Shine a Light on Service

Squaremouth, a company that puts a focus on customer service, rewards 20 outstanding customer service providers in St. Petersburg, Florida with $1,000 cash tips. Then, one received an additional $10,000 as the Thank You Campaign’s grand prize winner.

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One of America’s Best and Fastest-Growing Companies

Squaremouth is consistently awarded for its unique company culture and steady revenue growth. This includes national recognition from Inc. Magazine, Fortune, and Entrepreneur, and local recognition from the Tampa Bay Business Journal and Florida Trend.

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