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Azimuth Risk Solutions, LLC
Overall Rating 3.92 out of 5
Overall Rating 3.92 out of 5 58 Reviews Since 2012

  • Rating 5 out of 5
    Policy:
    Beacon America incl US
    Review Received:
    February 9, 2021
    Rivkah from Israel Verified Squaremouth Customer

    Didn't need anything, the process to get the insurance was good. Hope if I ever need insurance, you people will be helpful and accommodating instead of balking and mounting bureaucracy like most insurances are.

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    3 out of 6 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Beacon America incl US
    Review Received:
    June 24, 2019
    Carol from VA Verified Squaremouth Customer

    I purchased an Azimuth travel medical insurance policy through Squaremouth. None of the other travel insurance comparison websites included Azimuth among their search results.

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    4 out of 8 people found this review helpful

  • Rating 1 out of 5
    Policy:
    Beacon America incl US
    Review Received:
    May 3, 2019
    Galina from Russian Federation Verified Squaremouth Customer

    Azimuth is sweet and efficient while taking your money (those are the five star reviews). But the moment you try to file a claim.... it turns into a zero stars experience.

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    24 out of 25 people found this review helpful

  • Rating 2 out of 5
    Policy:
    Beacon America incl US
    Review Received:
    May 3, 2019
    Andrey from Russian Federation Verified Squaremouth Customer

    Azimuth has tried every trick to avoid covering my Mom's sudden onset of wet macular degeneration - it's a rare (<10%) condition when one starts seeing dark spots, effectively loosing functional vision in the eye. Azimuth first tried to claim that the condition is not covered by the policy, then, when it did not work, claimed that the condition is "pre-existing", dragging their feet, playing for time, hoping we give up. Their letters are written in same style as the scams by Nigerian "princes" (I've never seen such poor grammar come out of an insurance company). We have a signed letter from the treating physician in San Francisco, clearly stating that this is NOT a pre-existing condition, and still Azimuth persists at trying to ignore it. Looks like we shall have to go to court.

    Review Updated: 06/03/2019

    It took many months to get the claims covered. More work that I should have had to invest. MAKE SURE YOU DOCUMENT EVERYTHING. Once I escalated to Squaremouth and to Lloyds of London, Azimuth had no choice but to honor the terms and it all worked out at the end.

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    30 out of 30 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Beacon International excl US
    Review Received:
    February 24, 2019
    MARYANN from NY Verified Squaremouth Customer

    Very easy process

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    1 out of 8 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Beacon America incl US
    Review Received:
    January 13, 2019
    X from Uganda Verified Squaremouth Customer

    This was easy to purchase insurance, and at a reasonable enough price.

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    1 out of 9 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Beacon International excl US
    Review Received:
    October 31, 2018
    Virginia from FL Verified Squaremouth Customer

    Very easy to purchase.All questions were answered assisting with purchase.

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    1 out of 7 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Beacon International excl US
    Review Received:
    September 17, 2018
    Winsome from NY Verified Squaremouth Customer

    So far it's been good

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    1 out of 6 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Beacon International excl US
    Review Received:
    September 7, 2018
    Kevin from CA Verified Squaremouth Customer

    It would be nice to know in advance that the insurance only provides reimbursement and does not cover charges at the time you need the help. Why is this bit of information buried?

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    14 out of 16 people found this review helpful

  • Rating 1 out of 5
    Policy:
    Beacon International excl US
    Review Received:
    August 20, 2018
    Susannah from FL Verified Squaremouth Customer

    I was told when I purchased the insurance on 7/20/18 that if I had to change my trip for any reason any change fees etc would be covered. I called customer service on 8/4/18 stating that I was sick and needed to go home early. I was informed that my illness was not covered.

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    16 out of 16 people found this review helpful

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