Sales & Service Data

TOTAL SALES
1,627
Since 2012
MONTHLY SALES
77
Average Monthly Sales Since 2012
REVIEWS
27
Since 2012
Overall Rating
4.13 Out of 5
Detailed Ratings
  • Customer Service Before Trip
  • Customer Service During Trip
  • Customer Service During Claim
Overall Rating

1,627
policies sold

0.2%
negative reviews

0.2% (4) negative reviews to sales
Average on Squaremouth is 0.6%

  • 5 stars
    14
  • 4 stars
    7
  • 3 stars
    2
  • 2 stars
    1
  • 1 stars
    2
Top Providers
RoamRight
4.54/5
Tin Leg
4.53/5
USA-ASSIST
4.46/5

Azimuth Risk Solutions, LLC Reviews


  • Overall Rating 1 out of 5
    Policy:
    Beacon America incl US
    Review Received:
    From: Verified Squaremouth Customer

    Azimuth were absolutely terrible. Poor quality lines when you call them with the line constantly breaking up and lack of help of which provider to visit. Azimuth 24 hour service were equally poor with every detail having to be repeating multiple times over, even when they should have the basic details such as policy number or name.

    Azimuth also claimed that my policy did not cover pre-existing conditions, something that was covered in my policy and clearly noted in it's own section. If this becomes an issue we will pursue legally and request a full refund for this aweful policy. Waste of money? Yes.

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    12 out of 14 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Beacon International excl US
    Review Received:
    From: Verified Squaremouth Customer

    They were professional and friendly. Originally, I called Squaremouth for assistance to extend my dates, but SM asked me to email Azimuth instead. Azimuth responded within a day and had my dates changed. Over the course of the trip, they sent me a reminder that my coverage was about to end and that I could extend it by emailing them. Then after my trip, it asked for feedback. The price was reasonable, the policy was reasonable, the method was okay. I wish I could do all the policy extension and further option taking from their web site. There was a way to extend the date from the web site, but no way to change the start date.

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    9 out of 14 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    Beacon America incl US
    Review Received:
    From: Verified Squaremouth Customer

    Everything is Hunky Dory until a claim, than a more truer evaluation can be given. For first time use all is well, no claim made.

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    2 out of 5 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    Beacon International excl US
    Review Received:
    From: Verified Squaremouth Customer

    customer service was very good filing for insurance was easy

    Was this review helpful to you?

    2 out of 7 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Beacon International excl US
    Review Received:
    From: Verified Squaremouth Customer

    awesome

    Was this review helpful to you?

    2 out of 12 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Beacon America incl US
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    Made no use of the policy

    Was this review helpful to you?

    2 out of 13 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Beacon America incl US
    Review Received:
    From: Verified Squaremouth Customer

    Easy to understand products, helpful customer service

    Was this review helpful to you?

    0 out of 3 people found this review helpful

  • Overall Rating 1 out of 5
    Policy:
    Beacon International excl US
    Review Received:
    From: Verified Squaremouth Customer

    No Claims

    Was this review helpful to you?

    0 out of 18 people found this review helpful

Multi-Award Winning Customer Service

Squaremouth’s customer service team has been recognized nationally for its excellence. In 2016, Squaremouth received its second Stevie Award for Customer Service Department of the Year in the American Business Awards, the nation’s premier business awards program.

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Safe With Our Zero Complaint Guarantee

Every travel insurance policy purchased through Squaremouth comes with our Zero Complaint Guarantee. In the event of a complaint, we will mediate with the insurance provider on your behalf. If the complaint is not resolved to our satisfaction, we will remove the provider from our website.

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$1,000 tips shine a light on service

Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.

BY KATHERINE SNOW SMITH
Times Staff Writer

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One of America’s Best Workplaces

Squaremouth is consistently recognized, both locally and nationally, as one of the best places to work. Fortune Magazine named Squaremouth one of America’s Best Small Workplaces and the No. 2 Best Workplace for Women in the nation.

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