Sales & Service Data

TOTAL SALES
5,810
Since 2012
MONTHLY SALES
185
Average Monthly Sales Since 2012
REVIEWS
50
Since 2012
Overall Rating
3.97 Out of 5
Detailed Ratings
  • Customer Service Before Trip
  • Customer Service During Trip
  • Customer Service During Claim
Overall Rating

5,810
policies sold

0.1%
negative reviews

0.1% (8) negative reviews to sales
Average on Squaremouth is 0.4%

  • 5 stars
    24
  • 4 stars
    13
  • 3 stars
    5
  • 2 stars
    2
  • 1 star  
    5
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Azimuth Risk Solutions, LLC All Reviews

Sort all reviews by Most Helpful First, Most Recent, or Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.


  • Overall Rating 5 out of 5
    Policy:
    Beacon International excl US
    Review Received:
    From: Verified Squaremouth Customer

    Very easy process

    Was this review helpful to you?

    1 out of 1 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Beacon America incl US
    Review Received:
    From: Verified Squaremouth Customer

    This was easy to purchase insurance, and at a reasonable enough price.

    Was this review helpful to you?

    1 out of 1 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Beacon International excl US
    Review Received:
    From: Verified Squaremouth Customer

    Very easy to purchase.All questions were answered assisting with purchase.

    Was this review helpful to you?

    1 out of 1 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Beacon International excl US
    Review Received:
    From: Verified Squaremouth Customer

    So far it's been good

    Was this review helpful to you?

    1 out of 1 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Beacon International excl US
    Review Received:
    From: Verified Squaremouth Customer

    It would be nice to know in advance that the insurance only provides reimbursement and does not cover charges at the time you need the help. Why is this bit of information buried?

    Was this review helpful to you?

    6 out of 6 people found this review helpful

  • Overall Rating 1 out of 5
    Policy:
    Beacon International excl US
    Review Received:
    From: Verified Squaremouth Customer

    I was told when I purchased the insurance on 7/20/18 that if I had to change my trip for any reason any change fees etc would be covered. I called customer service on 8/4/18 stating that I was sick and needed to go home early. I was informed that my illness was not covered.

    Was this review helpful to you?

    3 out of 3 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    Beacon International excl US
    Review Received:
    From: Verified Squaremouth Customer

    Very professional and easy to obtain. Thank you and I will use this company next trip out of the country. 👍🏼🙂

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Beacon International excl US
    Review Received:
    From: Verified Squaremouth Customer

    Great experience

    Was this review helpful to you?

    0 out of 2 people found this review helpful

  • Overall Rating 1 out of 5
    Policy:
    Beacon International excl US
    Review Received:
    From: Verified Squaremouth Customer

    It was impossible to submit my claim, the insurance was a complete waste of time!

    Was this review helpful to you?

    16 out of 16 people found this review helpful

  • Overall Rating 1 out of 5
    Policy:
    Beacon International excl US
    Review Received:
    From: Verified Squaremouth Customer

    The airline lost my bag for 3 days and I had to replace essentials. Azimuth said I wasn’t entitled to their baggage cover as the bag was returned. What a waste of time. Thank goodness I didn’t get sick and need to rely on the emergency medical cover in case there was some clause in there too.

    Was this review helpful to you?

    2 out of 2 people found this review helpful

Insurance Providers

Additional Information

Multi-Award Winning Customer Service Team

Squaremouth’s outside-the-box approach to customer service has been recognized nationally and internationally, with 9 awards in 5 years. Customer service is part of everybody’s job at Squaremouth. Every employee spends time on the phone with customers each week.

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$30,000 Contest Encourages Reading Policy Documents

To highlight the importance of reading policy documents from start to finish, Squaremouth awarded one customer $10,000 in a secret contest for being the first to read hers. Then, we gave another $10,000 to a children’s literacy charity and $5,000 each to two schools.

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$1,000 tips shine a light on service

Squaremouth, a company that puts a focus on customer service, rewards 20 outstanding customer service providers in St. Petersburg, Florida with $1,000 cash tips. Then, one received an additional $10,000 as the Thank You Campaign’s grand prize winner.

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One of America’s Best and Fastest-Growing Companies

Squaremouth is consistently awarded for its unique company culture and steady revenue growth. This includes national recognition from Inc. Magazine, Fortune, and Entrepreneur, and local recognition from the Tampa Bay Business Journal and Florida Trend.

Read more