Sales & Service Data

TOTAL SALES
1,063
Since 2012
MONTHLY SALES
25
Average Monthly Sales Since 2012
REVIEWS
25
Since 2012
Overall Rating
4.06 Out of 5
Detailed Ratings
  • Customer Service Before Trip
  • Customer Service During Trip
  • Customer Service During Claim
Overall Rating

1,063
policies sold

0.4%
negative reviews

0.4% (4) negative reviews to sales
Average on Squaremouth is 0.6%

  • 5 stars
    12
  • 4 stars
    7
  • 3 stars
    2
  • 2 stars
    1
  • 1 stars
    2
Top Providers
HTH Travel Insurance
4.57/5
RoamRight
4.52/5
InsureandGo USA
4.5/5

Azimuth Risk Solutions, LLC Reviews


  • Overall Rating 1 out of 5
    Policy:
    Beacon America incl US
    Review Received:
    From: Verified Squaremouth Customer

    Azimuth were absolutely terrible. Poor quality lines when you call them with the line constantly breaking up and lack of help of which provider to visit. Azimuth 24 hour service were equally poor with every detail having to be repeating multiple times over, even when they should have the basic details such as policy number or name.

    Azimuth also claimed that my policy did not cover pre-existing conditions, something that was covered in my policy and clearly noted in it's own section. If this becomes an issue we will pursue legally and request a full refund for this aweful policy. Waste of money? Yes.

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    7 out of 8 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Beacon International excl US
    Review Received:
    From: Verified Squaremouth Customer

    They were professional and friendly. Originally, I called Squaremouth for assistance to extend my dates, but SM asked me to email Azimuth instead. Azimuth responded within a day and had my dates changed. Over the course of the trip, they sent me a reminder that my coverage was about to end and that I could extend it by emailing them. Then after my trip, it asked for feedback. The price was reasonable, the policy was reasonable, the method was okay. I wish I could do all the policy extension and further option taking from their web site. There was a way to extend the date from the web site, but no way to change the start date.

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    6 out of 9 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    Beacon America incl US
    Review Received:
    From: Verified Squaremouth Customer

    Everything is Hunky Dory until a claim, than a more truer evaluation can be given. For first time use all is well, no claim made.

    Was this review helpful to you?

    1 out of 2 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Beacon International excl US
    Review Received:
    From: Verified Squaremouth Customer

    awesome

    Was this review helpful to you?

    1 out of 8 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Beacon America incl US
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    Made no use of the policy

    Was this review helpful to you?

    1 out of 8 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    Beacon International excl US
    Review Received:
    From: Verified Squaremouth Customer

    customer service was very good filing for insurance was easy

    Was this review helpful to you?

    0 out of 3 people found this review helpful

  • Overall Rating 1 out of 5
    Policy:
    Beacon International excl US
    Review Received:
    From: Verified Squaremouth Customer

    No Claims

    Was this review helpful to you?

    0 out of 12 people found this review helpful

$1,000 tips shine a light on service

Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.

BY KATHERINE SNOW SMITH
Times Staff Writer

See what happened

Silver Stevie Winner for Customer Service

Squaremouth wins national award for Customer Service Team of the Year by the American Business Awards.

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Safe with our Zero Complaint Guarantee

Every travel insurance policy purchased through Squaremouth comes with the Zero Complaint Guarantee.

In the event of a complaint, Squaremouth will mediate with the insurance provider on behalf of our client.

Unless the complaint is resolved to Squaremouth's satisfaction, the provider will be removed from the website.

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One of Florida’s Best Companies to Work For in 2015

Headquartered in St. Petersburg, Florida, Squaremouth’s unique work environment and core values have led to consistent recognition for company culture, outstanding office space and rapid growth.

In 2015, Florida Trend magazine named Squaremouth the 18th best small company to work for in Florida, highlighting the company’s exceptional culture in a special feature article.

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