Berkshire Hathaway Travel Insurance Reviews

BHTP seems to always be my go to for travel insurance. Price and coverage, always in my search, always make me lean towards Berkshire Hathaway.

A positive easy experience. I made a change at one point & they made it simple.

I purchased this plan after plane tickets were purchased, hotels, excursions. Right before the purchase my son who is in the Army had just recieved orders. However, the orders wouldn't be completed until he had to go through a polygraph. He passed the polygraph then recieved his final orders. The orders were dated for the date he was told, and I purchased the insurance 3 days later. However, nothing was in writing until after he had his polygraph. I understand totally how this process works, I am a part time Travel Agent and always push Berkshire Hathaway Travel protection for my clients. When my son recieved his final orders it was still dated May 1, 2026 when he actually got the final go to start preparing for his orders, it was May 14, 2026. I had to cancel everything and was able to get my money back for the Airline tickets as they accepted the Military Orders. I also got the money back on all the excursions for as they accepted the Military orders. One hotel returned my money as they accepted the Military orders. I have 2 hotels one in England and the other in Luxemburg, that weren't able to return my money. I filed a claim and was told due to the Military Orders dated for May 1, 2026 and I purchased the insurance right after that I was not able to file the claim. I understand completely, however with the Government you really can't change anything or predict the future so we are out of $1345.57. I guess I also purchased a Insurance plan and out that money too. We lost our money and a Military Son for 400 days not knowing where or what he is doing.

I was in Germany and had to see a doctor who ordered blood tests and scans and a visit to a specialist. All is fine now and even though it cost a lot less than it would have cost in the US, it was to me a significant bill. BH reimbursement process was easy and straightforward. I appreciate BH doing what they said they would do.

I am not clear on how this insurance will apply to my trip interruption and have not received response on my claim as of yet.

I realized I had overstated the value of the trip after acquiring the policy. After a 5 minute conversation with a representative, I was given a $97 refund immediately. EXCELLENT service.

Not sure it counts as interaction but BH reached out prior to embarkation to remind me of coverage. I appreciated that indication of not being forgotten.
I’d use them in the future.

Well I just received word this evening that our claim is going to be paid. I'm very happy to hear it but I will admit I was pretty stressed about all the forms and although I had plenty of information to prove why we were unable to make our trip, I figured they were going to ask for more based on parts of the paperwork. However once once I submitted the paperwork, it was just under three weeks and I have received the notice that a check is being sent out. We certainly had the proof but we had to cancel our trip did this something that happened very last minute. Would I recommend Berkshire Hathaway? Yes I would. I did have to call customer service a couple of times and also needed them to send some of their forms to me snail mail because I had an issue with my cell phone and couldn't get into some of my emails for a couple of weeks.

So many of the reviews are written by people who never had to actually file a claim. But we did. And it was solved appropriately and in a relatively timely manner.

Two other agencies somehow became involved, on-call International, and April international insurance. Somehow one or both of these agencies incorrectly closed our claim. We had to reopen it.