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Couldn't believe how quickly they handled my claim. When I called with questions they answered clearly and made the claim easy. Will use them again.
No problems. All went well.
I had a very unfortunate experience traveling. My wallet was stolen. This meant acquiring temporary passport and US documents, and arranging new flights. Fortunately, my wife had kept all receipts, including boarding passes, train tickets, etc. I received approval in about a week and the checks arrived promptly afterwards.
My husband had his passport and Permanent Resident card stolen. I also lost my hat in a cathedral. One portion of our trip was delayed.Fortunately, we had all the receipts requested, including our unused plane tickets, our new plane tickets, boarding passes, and proof of charges for new passport, etc. The claim took awhile to assemble, but was processed in about a week and the checks sent promptly afterwards. Great service on the phone as well!
The process was easy. Berkshire Hathaway was attentive via email and communicated very well. I choose a familiar company to me with good ratings. I would recommend them to other travelers.
on Mon, Apr 29 i filed a clam lets see how fast we can get it done
As a senior citizen we have concerns about traveling out of the US where medicare coverage does not apply. The travel proptection plan addressed this concern. I did have a tripping accident but did not require medical services. Having the insurance left me the option should the injury need treatment. I will consider this paln in our next trip out of the US.
The insurance company has problem to identify my policy when I need to make a claim.
I had to cut short our long planned vacation because I picked up some protozoa parasite in the Amazon and had to be hospitalized. I have submitted a claim and I am waiting for a response.
Much waiting but came through so thank you
Multi-Award Winning Customer Service Team
Squaremouth’s outside-the-box approach to customer service has been recognized nationally and internationally, with 9 awards in 5 years. Customer service is part of everybody’s job at Squaremouth. Every employee spends time on the phone with customers each week.Read more
$30,000 Contest Encourages Reading Policy Documents
To highlight the importance of reading policy documents from start to finish, Squaremouth awarded one customer $10,000 in a secret contest for being the first to read hers. Then, we gave another $10,000 to a children’s literacy charity and $5,000 each to two schools.Read more
$1,000 Tips Shine a Light on Service
Squaremouth, a company that puts a focus on customer service, rewards 20 outstanding customer service providers in St. Petersburg, Florida with $1,000 cash tips. Then, one received an additional $10,000 as the Thank You Campaign’s grand prize winner.Read more
One of America’s Best and Fastest-Growing Companies
Squaremouth is consistently awarded for its unique company culture and steady revenue growth. This includes national recognition from Inc. Magazine, Fortune, and Entrepreneur, and local recognition from the Tampa Bay Business Journal and Florida Trend.Read more