Berkshire Hathaway Travel Protection
Overall Rating 4.31 out of 5
Overall Rating 4.31 out of 5 612 Reviews Since 2016

  • Rating 5 out of 5
    Policy:
    ExactCare
    Review Received:
    March 8, 2018
    Mike from MN Verified Squaremouth Customer

    So far so good. We will see how the claim progresses. The information requirements are steep.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    ExactCare
    Review Received:
    February 27, 2018
    Traveler from NH Verified Squaremouth Customer

    I did not need to use my travel insurance but it was helpful Knowing that I had purchased protection that was reasonably priced and extensive enough to cover the likely worst case scenario.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    ExactCare
    Review Received:
    February 21, 2018
    Beth from NY Verified Squaremouth Customer

    The representative was available and very helpful in clarifying details. The claim is currently being reviewed.

    Review Updated: 03/21/2018

    I was injured while on a family vacation abroad. The hospital confirmed my insurance information and provided diagnosis and treatment. Upon my return home, the BH representative was extremely helpful and courteous in facilitating documentation and submission of the claim. My medical expenses were reimbursed.

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    3 out of 4 people found this review helpful

  • Rating 5 out of 5
    Policy:
    ExactCare
    Review Received:
    February 14, 2018
    Jeremy from ID Verified Squaremouth Customer

    Had to file a claim for a delay on a recent cruise. Process was simple and documentation required was reasonable. Once all required documentation was submitted, reimbursement was the same day.

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    3 out of 4 people found this review helpful

  • Rating 4 out of 5
    Policy:
    ExactCare
    Review Received:
    February 9, 2018
    Matthew from AK Verified Squaremouth Customer

    Website didn't work for uploading claim documents but I was able to email them successfully. Ended taking a couple of extra days because of this, but other than this, everything went smoothly. Overall, I am pleased with the service.

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    2 out of 3 people found this review helpful

  • Rating 5 out of 5
    Policy:
    ExactCare
    Review Received:
    January 31, 2018
    Rene from MD Verified Squaremouth Customer

    Will sign up again for our next trip - but glad we didn't have to file a claim.

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    0 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    ExactCare
    Review Received:
    January 31, 2018
    Julian & Mayra from NY Verified Squaremouth Customer

    Purchasing travel insurance was a real godsend. I was hoping not to need it, but thanks to the unpredictable weather, my flight was delayed and then I was rerouted to a different airport which created Ann added expense and caused me to lose the original travel accommodations.

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    0 out of 0 people found this review helpful

  • Rating 4 out of 5
    Policy:
    ExactCare
    Review Received:
    January 11, 2018
    King from NY Verified Squaremouth Customer

    The protection / coverage value per $ was the best. It remains to be seen how well the claim process goes. Ask me again in 4 weeks. The initial contact with the 24-hour assistance program was a bust.

    Review Updated: 02/18/2018

    I really appreciated the regular email contact asking me if I was ready to file my claim. I hate paperwork, so was initially put off by a multi-page form. But, the reminders prodded me into reading the form (finally) and I realized it wasn't so bad.

    I'm glad I purchased insurance. I have never before had a travel experience that would have qualified for an insurance claim - so it was a bit of "gamble" this time.

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    3 out of 4 people found this review helpful

  • Rating 3 out of 5
    Policy:
    ExactCare
    Review Received:
    January 7, 2018
    Charles from CO Verified Squaremouth Customer

    My claim is pending. I am just two weeks back from the four-month trip and have much paperwork to do, to catch up with. Also, my travel insurance papers are in my largest piece of luggage and that has not yet arrived. It was delayed by DHL, traveling from Germany to London, and did nor arrive in time for me to take it with me on my British Airways flight back to Colorado.
    Meantime, I notified you by mail (my earlier attempts at email connection having been unanswered) that i would be making a claim for a medical expense that occurred while in Germany. The reply to this, from from B-Hathaway, said there was no hurry in making the claim (I think it said I had a year to do so). As I said above, this pending.

    Thank you

    Dennis Marshall

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    3 out of 3 people found this review helpful

  • Rating 5 out of 5
    Policy:
    ExactCare
    Review Received:
    December 14, 2017
    Laura from CA Verified Squaremouth Customer

    Berkshire Hathaway is an excellent and economical option for health insurance. The coverage is very decent. I also had an incident where my Grandmother passed away during my travels through Vietnam. I was able to talk to an agent even after scheduled work hours. I didn't end up filing a claim, but the representative was very supportive and informative. I will definitely travel with them again.

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    2 out of 4 people found this review helpful