Berkshire Hathaway Travel Protection
Overall Rating 4.31 out of 5
Overall Rating 4.31 out of 5 612 Reviews Since 2016

  • Rating 3 out of 5
    Policy:
    ExactCare
    Review Received:
    December 3, 2017
    Christine from FL Verified Squaremouth Customer

    I am STILL WAITING ON A CALL FROM MY CASE MANAGER!

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    4 out of 7 people found this review helpful

  • Rating 2 out of 5
    Policy:
    ExactCare
    Review Received:
    November 26, 2017
    Mark from NY Verified Squaremouth Customer

    They claim to have 24/365 customer service they don't I call them there voice mail said there open 7to7 m-f
    There bulshit artists. I want a refund.

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    7 out of 8 people found this review helpful

  • Rating 5 out of 5
    Policy:
    ExactCare
    Review Received:
    November 24, 2017
    ELIZABETH VAN CAMP from IN Verified Squaremouth Customer

    Best

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    0 out of 4 people found this review helpful

  • Rating 5 out of 5
    Policy:
    ExactCare
    Review Received:
    November 21, 2017
    T from WA Verified Squaremouth Customer

    They paid my claim within two weeks

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    7 out of 8 people found this review helpful

  • Rating 4 out of 5
    Policy:
    ExactCare
    Review Received:
    October 29, 2017
    Henry from NJ Verified Squaremouth Customer

    I felt secure but once I needed to file a claim they didn't want to tell what documents I would need until after i left the doctors office which meant I would have to return to get the paperwork and also the amount of documents needed was outrageous especially for some small claim wouldn't even be worth claiming it

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    6 out of 8 people found this review helpful

  • Rating 1 out of 5
    Policy:
    ExactCare
    Review Received:
    October 17, 2017
    Mary from WA Verified Squaremouth Customer

    I sent in my claim and no one ever responded from Berkshire ZERO response at all NOTHING
    The time for my claim is complete and I sent in all paperwork worth over 2,000 dollars but never heard back What a taste of fake travel insurance. I will never recommend Squaremouth or Berkshire to my friends or patients again

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    63 out of 68 people found this review helpful

  • Rating 1 out of 5
    Policy:
    ExactCare
    Review Received:
    October 14, 2017
    Michael from CO Verified Squaremouth Customer

    I purchased and paid for a policy with $50,000 in emergency medical coverage. BH sent me a policy with only $25,000 in coverage. They never corrected the error despite repeated contacts. I asked them to contact you so that you could confirm the purchase; but they apparently refused to do so.

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    28 out of 30 people found this review helpful

  • Rating 3 out of 5
    Policy:
    ExactCare
    Review Received:
    October 9, 2017
    Gene from NY Verified Squaremouth Customer

    I have bought Travel insurance. My trip has been interrupted due to hurricane IRMA.
    I supposed to fly to Ft. Lauderdale on 9/17/17 and stay in Florida till 9/17. I was able to get there on 9/16 and stayed till 9/21.
    I have contacted BHPT but the response was Trip Interruption covers for up to 150% of the trip cost, however there was $0.00 chosen as the trip cost."
    I clearly do not understand why would I buy insurance with not covering trip at all. I do remember that I have specified cost of air tickets.

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    4 out of 5 people found this review helpful

  • Rating 5 out of 5
    Policy:
    ExactCare
    Review Received:
    October 9, 2017
    Selena from CO Verified Squaremouth Customer

    Great process.

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    0 out of 3 people found this review helpful

  • Rating 5 out of 5
    Policy:
    ExactCare
    Review Received:
    October 4, 2017
    Cassandra from WA Verified Squaremouth Customer

    I am amazed at Berkshire Hathaway Travel Protection's response to my claim. I purchased the travel insurance when my husband and I took a cruise from Montreal to Boston. Since we are both on Medicare and Medicare does not cover us outside of the U.S., I felt that we needed some type of coverage while we were out of the country. Even though both of us are in good health, one can never be sure when some health calamity will strike. I had a previous experience on a cruise when I fainted (I think from eating too much and wearing tight clothes) and knew that going to to a cruise ship's medical infirmary was not cheap. I had also heard another horror story about someone who had fallen off the Great Wall of China and had to be medivacked to a hospital. So, I was sure we needed travel insurance. I chose Berkshire because they had a reasonable rate for our trip. During our trip, we did not lose luggage or have any kind of trip interruption. However, on day 5 of the cruise, I began feeling ill and thought I was running a temp. Sure enough, I went to the ship's infirmary early the next morning and was running a 103.3 F temperature. After swabbing my nose, the ship's doctor determined I had Influenza A and prescribed Tamiflu. That little exam with prescriptions turned out to be $360.10. We came home from the trip, both of us had to recover and when I was well enough, I agonized over submitting the claim to Berkshire. The forms were simple enough and I had all the documentation from the cruise. However, in my mind, I could think of all the minutia that Berkshire could require in addition to the cruise information. I am a worrier. I finally decided that I would submit the information from the cruise and forced myself to complete the information. I was delighted that I could fill out the PDF form online. So, that was one hurdle. I hate handwriting forms since I'm always sure that my handwriting will be illegible and will require additional information. I compiled all the information and faxed it on a Sunday afternoon. THE VERY NEXT DAY, Monday, I received an email that the full amount of my request had been transferred to my PayPal account. Did you get that? THE VERY NEXT DAY! I can't say enough good things about this experience. I highly recommend Berkshire Hathaway Travel Protection and will use them again in the future.

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    15 out of 17 people found this review helpful