Detour Insurance
Overall Rating 4.54 out of 5
Overall Rating 4.54 out of 5 173 Reviews Since November 2023

  • Rating 5 out of 5
    Policy:
    @the edge plus
    Review Received:
    July 23, 2024
    Raymond from RI Verified Squaremouth Customer

    Everything went fine and 10 to file a claim had a stroke before the trip was advised by the doctor not to go

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    @the edge plus
    Review Received:
    July 23, 2024
    Rob from MN Verified Squaremouth Customer

    Our tour was canceled due to lack of people registering, but we were able to book another trip which we will be taking from August 20-Sept.7. This will also be a guided tour of England, Scotland, Wales and Ireland. The insurance company was great about it and transferred our insurance from the first trip to the one we re-scheduled. Thus, technically, we have not used the insurance, nor have we taken the trip. We are very satisfied with the customer service we received and the quick response to our request to transfer the insurance.

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Rating 4 out of 5
    Policy:
    @the edge plus
    Review Received:
    July 22, 2024
    Anne from NY Verified Squaremouth Customer

    customer service was very nice and professional

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    @the edge plus
    Review Received:
    July 22, 2024
    LAURA from AR Verified Squaremouth Customer

    I filed a claim and am waiting on a reply.

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    @the edge
    Review Received:
    July 22, 2024
    Carol from NY Verified Squaremouth Customer

    I made a mistake on our return date and sent an email. It was corrected very quickly.

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    @the edge plus
    Review Received:
    July 19, 2024
    Joan from WA Verified Squaremouth Customer

    Limited interaction, but I’m filing a claim I expect to have significant interactions in the process. My assessment of the company ight change!

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    @the edge plus
    Review Received:
    July 15, 2024
    Mary from CA Verified Squaremouth Customer

    We purchased the insurance but we did not need to use it. The agent that helped us with the policy was VERY helpful and we paid a fair price.

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    @the edge
    Review Received:
    July 15, 2024
    Richard from OH Verified Squaremouth Customer

    My claim was resolved quickly and effeciently.

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    @the edge plus
    Review Received:
    July 12, 2024
    Vicki from CO Verified Squaremouth Customer

    We were unable to make our cruise at all due to devastating fall on earlier cruise. Entire cruise refunded smoothly and quickly

    Was this review helpful to you?

    1 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    @the edge
    Review Received:
    July 12, 2024
    Gerald from CA Verified Squaremouth Customer

    We provided all documents needed and are still waiting to hear about if our claim will be accepted

    Was this review helpful to you?

    1 out of 1 people found this review helpful