Reviews, Sales, and Service Ratings for
Detour Insurance

The policy was easy to select and purchase.
We had a two day weather delay on our return home and the claim for expenses was handled quickly and fairly. I would purchase from this company again.

Experience was good. No problems. Made one call for clarification and was assured our coverage was appropriate. I plan on using next trip and would recommend.

All I really wanted was to purchase health insurance for my trip because I am on Medicare and they don't cover overseas medical expenses.
However, I was not able to do so. I would strongly suggest that you make this an option for other travelers. I did not have a need for all of the additional insurance that was provided with this policy.

So far there has been no claim made - it will take time to get the paperwork from the hospital. I was told I have up to 1 year to get this approved so until I am healthy this will have to wait. But DeTour Insurance seemed willing to help with this claim

I had received courteous and speedy responses to my application prior to my trip. Because of unexpected illness the day of my departure I had to cancel this flight/trip. I'm have contacted Detour and received the same attentive responses by helping me with the necessary paperwork . I will now wait prayerfully for my refund ……… So far I would recommend Detour to others.

Dear Valerie,
Thank you for making time to share your positive pre-trip and claim filing experiences. We appreciate the recommendation, and look forward to protecting you on future trips!

The ease & prompt respobse of subsequent communication to correct a date of return was fast & easy. Would recommend .

Hi Venita,
We are pleased to hear of your positive customer service experience with Detour. We are happy to help. Thank you for the recommendation!

The claims process was straightforward and pretty quick.

Dear Joseph,
Thank you for making time to share your positive feedback surrounding Detour's straightforward claim process. We appreciate it. Happy to hear you had a good experience!

I like quick response from the team

Customer service was great. They were friendly, knowledgeable and helpful. Great customer service experience!