Generali Global Assistance
Overall Rating 4.33 out of 5
Overall Rating 4.33 out of 5 4,470 Reviews Since 2004

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    October 15, 2013
    Jay from GA Verified Squaremouth Customer

    I didn't make a claim.

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  • Rating 3 out of 5
    Policy:
    Custom
    Review Received:
    October 12, 2013
    Katherine from CA Verified Squaremouth Customer

    Still being processed. Will let you know ...

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  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    October 11, 2013
    Karen from IN Verified Squaremouth Customer

    No claim, but have used this service before and service was excellent!

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  • Rating 4 out of 5
    Policy:
    Custom
    Review Received:
    October 10, 2013
    Carole from CA Verified Squaremouth Customer

    Did not need help from customer service prior to trip. PUrchased on line.
    Did not need assistance during trip.
    No claim to be processed

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    October 9, 2013
    E.H. Moore from DC Verified Squaremouth Customer

    I had a claim in the past (I used CSA Travel Protection many times before) which was promptly paid.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    October 9, 2013
    Arlene from NY Verified Squaremouth Customer

    Felt safe just knowing that the insurance was there in case of emergency.

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  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    October 8, 2013
    Shelley from CA Verified Squaremouth Customer

    I had no claim. After buying the policy I had no further contact

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  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    October 7, 2013
    James from SC Verified Squaremouth Customer

    I did not have contact with CSA before or during my trip. After submitting my claim, I called to make sure everything was as needed. Within 24 hours, I was called back, and my contact was very cordial and explained exactly what additional information they needed. Be sure to have proof if you are separated from your luggage and need to by toiletries, etc., for an unexpected overnight stay, and obviously keep all meal, taxi, hotels etc. receipts. Ask the airline for a document stating you will not be able to retrieve your luggage that night, if you are denied access as we were. Once I sent the information, I received my check in about a week. I was very pleased and pleasantly surprised with CSA. I will use them again.

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  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    October 7, 2013
    GEORGE from CA Verified Squaremouth Customer

    Did not need to make a claim.

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  • Rating 3 out of 5
    Policy:
    Custom
    Review Received:
    October 7, 2013
    Jan from CA Verified Squaremouth Customer

    I got the insurance on line, I had no claims, thus I had no contact with the Insurance Company.

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    0 out of 0 people found this review helpful