Generali Global Assistance
Overall Rating 4.33 out of 5
Overall Rating 4.33 out of 5 4,470 Reviews Since 2004

  • Rating 3 out of 5
    Policy:
    Custom
    Review Received:
    August 26, 2013
    Edward from GA Verified Squaremouth Customer

    NO claim submitted!

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    0 out of 0 people found this review helpful

  • Rating 3 out of 5
    Policy:
    Custom
    Review Received:
    August 26, 2013
    Thomas from NC Verified Squaremouth Customer

    No claims. Setting up the insurance was easy.
    Thanks,
    tom

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    August 26, 2013
    Golflady from TX Verified Squaremouth Customer

    I did not have to submit a claim even though I was delayed at JFK due to a one hour and 45 minute delay in getting my luggage which caused me to miss my next flight. Air France put me up in a hotel and provided dinner. Therefore, I wasn't out any additional funds except for $30 in tips for help provided to me.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    August 25, 2013
    Brian from CT Verified Squaremouth Customer

    Thankfully, once again, we didn't have to use the travel insurance. Nice to know we had it though.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    August 25, 2013
    Lee from VA Verified Squaremouth Customer

    Did not use or need the insurance, Thank you.

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    0 out of 0 people found this review helpful

  • Rating 2 out of 5
    Policy:
    Custom
    Review Received:
    August 24, 2013
    Tom from MN Verified Squaremouth Customer

    I filed a claim for $65. It took the insurance company 5 weeks to find a reason to deny the claim. While they were processing the claim they provided updates only when I prompted them with an email. Their denial of claim letter provided no information on appealing their decision. I am just thankful that this was a small claim. Avoid this company like the plague. I can only imagine the nightmare they would be to deal with for a large claim.

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    169 out of 175 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    August 24, 2013
    Mr. Jan from PA Verified Squaremouth Customer

    I buy trip insurance to know that I will be covered while on my trip. I have never had to use it so far and for that I am glad. If you need it you always know that you will be covered and not have to worry while you are traveling.

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    0 out of 0 people found this review helpful

  • Rating 2 out of 5
    Policy:
    Custom
    Review Received:
    August 23, 2013
    Ron from MI Verified Squaremouth Customer

    CSA did not cover my air fare for Europe River Cruise that did not happen due to flooding of rivers in Europe. This is very misleading. CSA says post departure cancellation of river cruise does not qualify for refund of air fare. Our river cruise was refunded 100% by Uniworld Cruise. CSA only refunded $480 of a total claim of $3500.

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    305 out of 312 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Custom
    Review Received:
    August 22, 2013
    Eugene Jr from IL Verified Squaremouth Customer

    Hard to rate performance when there was no claim. Working through you was easy and helped find a competitive policy.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom Luxe
    Review Received:
    August 21, 2013
    James from TX Verified Squaremouth Customer

    We never had to use the policy but it gave great peace of mind.

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    0 out of 0 people found this review helpful

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