Generali Global Assistance
Overall Rating 4.33 out of 5
Overall Rating 4.33 out of 5 4,465 Reviews Since 2004

  • Rating 3 out of 5
    Policy:
    Custom
    Review Received:
    June 6, 2013
    Robert from NJ Verified Squaremouth Customer

    Before Trip
    It was OK considering that everything was done on line.

    During Trip
    I had no contact with you during the trip- nor did I need it

    Claim Process
    No Claim

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    0 out of 0 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Custom
    Review Received:
    June 5, 2013
    Doris from PA Verified Squaremouth Customer

    During Trip
    Did not need to use servicw

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    June 5, 2013
    Gloria from CA Verified Squaremouth Customer

    Before Trip
    Documents arrived right away.

    During Trip
    I never had to use the insurance so I can not rate the above

    Claim Process
    Never hd to make a claim

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    June 4, 2013
    David from NY Verified Squaremouth Customer

    During Trip
    I did not have to contact the insurance company so these questions are not applicable to me.

    Claim Process
    No claims made.

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    0 out of 0 people found this review helpful

  • Rating 3 out of 5
    Policy:
    Custom
    Review Received:
    June 2, 2013
    Carolyn from WA Verified Squaremouth Customer

    Before Trip
    Since the entire transaction was handled on-line I had no contact with customer service. I filled out the form, used my credit card, and received the documentation promptly on-line.

    During Trip
    I didn't have any contact with the company during my trip.

    Claim Process
    None of the above applies.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom Luxe
    Review Received:
    June 2, 2013
    Andrew from OR Verified Squaremouth Customer

    During Trip
    I didn't use any service during my trip.

    Claim Process
    I didn't claim

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    May 31, 2013
    Judith from NJ Verified Squaremouth Customer

    Before Trip
    Terrific Business Model. All questions answered, all details covered, everything completely efficient.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    May 30, 2013
    Brenda from AZ Verified Squaremouth Customer

    During Trip
    We had no contact as there was no need to do so.

    Claim Process
    No claim.

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    0 out of 0 people found this review helpful

  • Rating 3 out of 5
    Policy:
    Custom Luxe
    Review Received:
    May 30, 2013
    Richard from CA Verified Squaremouth Customer

    Before Trip
    email contact is great but real customer service should involve at least one warm body phone call.

    During Trip
    No comments

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    May 29, 2013
    Renda from TX Verified Squaremouth Customer

    During Trip
    Fortunately, I did not use this service.

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    0 out of 0 people found this review helpful

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