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I bought the policy because it covered preexsiting conditions.
There wasn't much pre-departure interaction before travel. I bought the insurance 6 months prior to traveling.
I got sick on the cruise and quarantined and a $400 medical bill. Can I submit a claim for this?
Purchasing travel insurance through Square Mouth was easy and user-friendly. I have no complaints about the process.
I cannot give a meaningful review until my claim has been processed.
Due to a work conflict I had to change my dates of travel (and my policy)...it was no problem and I really appreciated it. I love the peace of mind that this travel insurance provides, especially the medical coverage when I'm out of my insurance network.
it was done professionally and easily. would use them again. it was not necessary to file a claim so can't comment on how that might have gone. thank you.
I recommend it to all those that travel out of the country without insurance, which are the majority.
WHEN SIGNING UP FOR THE POLICY THE PERSON I TALKED TO WAS VERY HELPFUL. UPON RETURN FROM MY TRIP TO NEW ZEALAND (MARCH 9TH)
I CONTACTED YOUR COMPANY BY PHONE REGARDING A CLAIM I WILL BE FILING FROM THE HOSPITAL (I WAS EXPERIENCING SYMPTOMS OF A HEART ATTACK). THE PERSON I SPOKE TO INSTRUCTED ME TO FILE MY CLAIM ON LINE. UPON RECEIPT OF A BILL I WILL PROCEED TO DO SO. IF YOU WISH TO TALK TO ME REGARDING THIS CLAIM I CAN BE REACHED AT 818-366-1818.
ANY FUTURE TRIPS I TAKE I WILL CERTAINLY USE YOUR COMPANY TO COVER MY TRAVEL INSURANCE NEEDS.
I spoke with Chetura from Customer Service who walked me through How to File a Claim. She answered all my question regarding my claim. She is very professional and knowledgeable at her job. She should be commended. Currently I am waiting for proper documents then I will contact Chetura and submit my claim.
i gave to them all the documents needed in my claim, i don't know how many hours i was stranded in the airport in Taipie, Taiwan because of China Airlines Crew Strike on that day February 8, 2018, I think it is more than 12 hours. China Airline did not gave us food, so i bought my own food in the airport worth $11.11. iTravelinsured sent me a check worth $11.11 only for the food, what about the time delayed in my travel back to California there is no explanation and it is part of my benefit.
Multi-Award Winning Customer Service Team
Squaremouth’s outside-the-box approach to customer service has been recognized nationally and internationally, with 9 awards in 5 years. Customer service is part of everybody’s job at Squaremouth. Every employee spends time on the phone with customers each week.Read more
$30,000 Contest Encourages Reading Policy Documents
To highlight the importance of reading policy documents from start to finish, Squaremouth awarded one customer $10,000 in a secret contest for being the first to read hers. Then, we gave another $10,000 to a children’s literacy charity and $5,000 each to two schools.Read more
$1,000 tips shine a light on service
Squaremouth, a company that puts a focus on customer service, rewards 20 outstanding customer service providers in St. Petersburg, Florida with $1,000 cash tips. Then, one received an additional $10,000 as the Thank You Campaign’s grand prize winner.Read more
One of America’s Best and Fastest-Growing Companies
Squaremouth is consistently awarded for its unique company culture and steady revenue growth. This includes national recognition from Inc. Magazine, Fortune, and Entrepreneur, and local recognition from the Tampa Bay Business Journal and Florida Trend.Read more