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Rating 3 out of 5Policy:
PrimeReview Received:
March 4, 2024Susie from IL Verified Squaremouth CustomerWas this review helpful to you?Too many hoops to jump through. I can’t file a claim for hotel and car costs, because my husband is still sick in Florida. This insurance is not making it easy. I have to wait until I get home. Wouldn’t recommend.
6 out of 6 people found this review helpful -
Rating 5 out of 5Policy:
EssentialReview Received:
March 3, 2024Joseph from MA Verified Squaremouth CustomerWas this review helpful to you?We experienced trip delay due to engine problems and medical emergency it extended our trip 24 hours therefore we will be filing for loss of wages for the Monday we were unable to go to work.
0 out of 2 people found this review helpful -
Rating 5 out of 5Policy:
EssentialReview Received:
March 2, 2024Robert from NY Verified Squaremouth CustomerWas this review helpful to you?Good so far but have not filled my claim yet
0 out of 2 people found this review helpful -
Rating 4 out of 5Policy:
EssentialReview Received:
February 27, 2024WHAdministrator from CA Verified Squaremouth CustomerWas this review helpful to you?It took a bit long but that was likely as much to do with our airlines slow proviso of paperwork evidence as anything.
I did find the process of communication was. Or great as I had to repeatedly press their 3rd party claim provided cpb travel for updates.
In the end however the claim was approved and paid.
I have already purchased again through SquareMouth.
Wade and Blythe Elliott
2 out of 2 people found this review helpful -
Rating 2 out of 5Policy:
EssentialReview Received:
February 24, 2024Janice from IL Verified Squaremouth CustomerWas this review helpful to you?I called with questions about a claim. I was under a lot of stress due to loss of my brother and travel plans that coincided with wake and funeral. We had valid concerns about travel interruption that ended up costing a lot more out of pocket than we expected. The customer service agent on the phone was not at all understanding or accommodating. We now have to fill out a confusing claim form and provide extensive documentation with little assistance from Nationwide.
6 out of 6 people found this review helpful -
Rating 5 out of 5Policy:
EssentialReview Received:
February 19, 2024MICHELLE from MN Verified Squaremouth CustomerWas this review helpful to you?I had a question and they answered it right away.
Did not have to use the insurance.
0 out of 3 people found this review helpful -
Rating 3 out of 5Policy:
EssentialReview Received:
February 19, 2024colin from PA Verified Squaremouth CustomerStill waiting for refund. Filed for refund around jan. 30th
Review Updated: 03/19/2024
Sent in letter on hospital stationary from dr. Stating Colin had broken his femur . This was not good enough for nationwide
Was this review helpful to you?
6 out of 6 people found this review helpful -
Rating 5 out of 5Policy:
EssentialReview Received:
February 18, 2024O'Malley from MN Verified Squaremouth CustomerWas this review helpful to you?We did not interact with customer service this time, but we have in the past. Very prompt, very friendly, very helpful. The website is easy to use, also.
1 out of 1 people found this review helpful -
Rating 1 out of 5Policy:
EssentialReview Received:
February 17, 2024Mary from IL Verified Squaremouth CustomerI haven't heard from anyone yet on my claim.
Was this review helpful to you?
1 out of 2 people found this review helpful -
Rating 5 out of 5Policy:
EssentialReview Received:
February 12, 2024Ramona from FL Verified Squaremouth CustomerWas this review helpful to you?Nationwide staff promptly provided paperwork for claim, gave assistance in completing the paperwork and paid the claim in full in a timely manner. Interactions with staff were pleasant. Highly recommend.
6 out of 6 people found this review helpful
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