Reviews, Sales, and Service Ratings for
Nationwide Mutual Insurance Company

Nationwide staff promptly provided paperwork for claim, gave assistance in completing the paperwork and paid the claim in full in a timely manner. Interactions with staff were pleasant. Highly recommend.

Cruise company cancelled the sailing. I filed the claim to get money back for air tickets purchased to join said cruise. Prior to filing the claim, I called insurance to consult and was told that I need to cancel air tickets with airline company first, then submit the claim. I followed steps as advised. The claim was denied stating that my policy would only cover up to $100 fee to change air tickets. I appealed explaining that I am not in possession of tickets any longer on the advise of insurance company agent. My appeal was denied stating that agent did tell me that the compensation is not guaranteed. So, I lost the possession of air tickets all together following the advise of the insurance company agent and I did not get any compensation from insurance company for any money paid for the trip. I have been purchasing travel insurance using Squaremouth for many years. Involvement of your company in this situation on my behalf would be greatly appreciated. Sincerely, Olga Shnaidman.

You made it easy for me to select the right policy for our needs!

Good coverage at a reasonable price, especially for pre-existing conditions.

We unfortunately had to cancel two days before our trip due to a positive COVID test. We were emailed the claim paperwork right away and received the full refund within about 5 weeks which, over the Christmas holidays, is pretty good. We would rather have been on our trip, but the claims process was smooth and efficient.

The coverage did nothing to help us when our trip had to be aborted due to a malfunctioning boat charter. we lost our entire vacation.

Filed claim. They then handled everything necessary for a safe return from a foreign destination.

I had to contact Squaremouth to push the claim along which they were very helpful. Squaremouth is a great company that is not afraid to step into a situation to assist. I appreciate their help.

It's always a great experience.