0.1% (288) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
2571
4 stars
742
3 stars
286
2 stars
112
1 star
176
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
209,590
Since 2007
MONTHLY SALES
3479
Average Monthly Sales Since 2007
REVIEWS
4,011
Since 2007
Overall Rating
4.37 out of 5
Overall Rating 4.37 out of 5
4,011 Reviews Since 2007
Customer Reviews for Seven Corners
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
Customer support was very helpful in answering my questions
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Trip Protection Choice
Review Received:
September 9, 2024
Diane from NJ
Verified Squaremouth Customer
The Square Mouth representative was very helpful in clarifying the differences in policy that helped my decision making.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Trip Protection Choice
Review Received:
September 8, 2024
Elizabeth from NJ
Verified Squaremouth Customer
I had a very smooth experience working with 7 corners regarding pre departure activities.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Trip Protection Choice
Review Received:
September 6, 2024
Darryl from AZ
Verified Squaremouth Customer
The medical claims process for Seven corners is paperwork intensive. It feels like they have you fill out so much paperwork and duplicate information that you will give up and not make the claim. The majority of paperwork is PDF files and cannot just be submitted online. All the information they require is on the claim form and required receipts, but they then require several other redundant documents. We have a very simple claim which requires the claim form, payment authorization (there is 2 versions of this), physician's statement (good luck getting this for a small claim), subrogation document (written in legalize and totally unnecessary because this wasn't an accident), and a fraud statement.
We will not be using Seven Corners again given this complex process. I can only imagine if this was a large claim that had a hospital stay and multiple doctors that they would tie you up in paperwork forever. What is the good of insurance if the claims process is a nightmare!
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12 out of 12 people found this review helpful
Rating 5 out of 5
Policy:
Trip Protection Choice
Review Received:
September 4, 2024
Kathy from CA
Verified Squaremouth Customer
Trip cancelled for companions health crisis. Claim filed and pending
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1 out of 1 people found this review helpful
Rating 5 out of 5
Policy:
Trip Protection Choice
Review Received:
August 31, 2024
Elizabeth from UT
Verified Squaremouth Customer
All fine.
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0 out of 1 people found this review helpful
Rating 3 out of 5
Policy:
Trip Protection Basic
Review Received:
August 31, 2024
Meredith from NV
Verified Squaremouth Customer
After I purchased my policy, the company that was managing our destination was dropped from the rental contract and the owners switched to a new property manager. I had to get a refund and pay a new deposit to the new company. I enquired as to whether my policy would still cover us on our trip since the deposit date and amount were now different. I was told it should be ok if I had all the documentation of all the transactions. I had already spent quite a bit of money on this policy and was going to increase the coverage since the total cost had now gone up. However this reply sounded vague to me and I didn't want to invest any more money in a policy that might possibly cover us.
This was the third time I had used SquareMouth and was very happy with the first two experiences.
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3 out of 3 people found this review helpful
Rating 4 out of 5
Policy:
Trip Protection Choice
Review Received:
August 28, 2024
Disappointed from TX
Verified Squaremouth Customer
I reviewed several companies before selecting Seven Corners to insure our trip to Tanzania. They insured our tours and lodging, but not our airline tickets. Unfortunately, I ended up in the hospital with a blood clot in my lung three weeks before we were scheduled to fly out. My doctor’s exact words were, “You are absolutely NOT going to Africa!” As soon as I was discharged a week later, I filed a claim with Seven Corners and the airlines. Our airline tickets were refunded immediately, but I am still waiting on the refund from Seven Corners. They have been very friendly when I called, but I have been disappointed that it has taken so long for them to approve and fund my claim.
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12 out of 12 people found this review helpful
Rating 5 out of 5
Policy:
Trip Protection Basic
Review Received:
August 27, 2024
Matthew from UT
Verified Squaremouth Customer
Claim is in process. I will know more later.
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1 out of 3 people found this review helpful
Rating 5 out of 5
Policy:
Trip Protection Basic
Review Received:
August 26, 2024
Bryan from MA
Verified Squaremouth Customer
The process was great. I appreciated having multiple policies to choose from and the one I chose seemed to have good coverage for a reasonable premium. Of course, an insurance company is only as good as its ability and willingness to make the insured whole in the event of a claim. Fortunately, I did not need to file a claim so I can't say if Seven Corners really is a "good" company but on the surface all went well and I'm satisfied.
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1 out of 2 people found this review helpful