Reviews, Sales, and Service Ratings for
Seven Corners

Signing up with Seven Corners was fast and easy. Will use them again, to meet my travel medical insurance, for my next travel

It took 4 months for Deven Corners to complete the claim process. On multiple occasions, they asked for documentation that had been already been provided to them once or twice prior.

I got different answers to the same questions regarding crediting reimbursement of travel bank money and points. I was told I would be reimbursed everything I paid, including travel bank money, and they only reimbursed me what I paid on my credit card.

There is no way to speak with anyone who is working on your claim.

I would never use Seven Corners again!!!!!

None

So far the service has been excellent.

I filed a claim on March 31. I received a request for additional information on April 14 and sent it on April 17 and received a confirmation. On May 19 I received an email requesting the same information provided on April 17. I spoke with customer service who said that they actually had the information and the "systems" didn't "speak" to one another. I was told it would be another 4 weeks before the claim could be addressed/completed. Each email I receive states that they are very busy and will get to my claim as soon as possible. As of this writing it has been two months since the claim was filed.

I bought the insurance and thankfully never had to make a claim, that is always the easy part. I have no idea how Seven Corners rates when compensating for claims.

My claim was denied. I became ill on the day I was supposed to fly. Tested positive for covid using home tests shortly before leaving so I cancelled my flight. I paid 200.00 cancellation fee and filed to have that reimbursed. It was evening and no PCR testing places open anymore but I went the next day. My claim was denied stating I should have had a positive lab PCR test before cancelling. That was just not possible and it also takes 2-3 days for the results. Sometimes things just don't happen the way a policy is written. This is the real world...I became ill the day I was supposed to leave. How could I have the positive PCR test before cancelling? Even if I had taken a test 2-3 days before it would have been negative. I am awaiting my appeal. I would hope the circumstances will be been reviewed and I receive my reimbursement. Why take out insurance if they don't help you when you need it. I am very disappointed abd surely if I am not satisfied I will never use this company again nor recommend it. This is very simple...life in the real world is very different than what lawyers write into a contract.

I had to cancel my trip for health reasons. Seven Corners claims process was fairly easy, and the customer reps I spoke to were very helpful. My claim was settled quickly.

I can't seem to get documents to Seven Corners (drs statement, trip cancelation & signed authorization forms). I just used DocuSign yesterday at their request & they said they can't open it.
I've received several emails from different "team members " asking for the same documentation & it's frustrating. I sent it to all of them..
Now I have an email from a Customer Advocate.
And when I asked about Squaremouth last month onthe phone as a folliw up, the team member replied they were Seven Corners, not Squaremouth!! The team needs to talk to one another or document when they contact insureds so they don't duplicate efforts. I worked for Prudential Insurance in P&C & am baffled frankly.

One of us was hospitalized with pneumonia and had to be hospitalized. Our request was medical evacuation was ignored and the hospital was never contacted by the insurance provider.
The person in question is still sick in Spain unable to return for medical reasons.