Seven Corners
Overall Rating 4.38 out of 5
Overall Rating 4.38 out of 5 3,788 Reviews Since 2007

  • Rating 3 out of 5
    Policy:
    Trip Protection Choice
    Review Received:
    March 16, 2024
    Brandon from MT Verified Squaremouth Customer

    Seven Corners is a horrible company to deal with they ask for unreasonable documentation in their claims. We forsee a long drug out battle ahead for a reimbursement under $100. It shouldn't be this hard.

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  • Rating 5 out of 5
    Policy:
    Trip Protection Basic
    Review Received:
    March 15, 2024
    Christian from GA Verified Squaremouth Customer

    Seven Corners has been excellent so far. After I fractured my leg they got me home in a timely manner. I am still dealing with Seven Corners to get reimbursed for my non refundable hotel days that were not used.

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    0 out of 0 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Trip Protection Choice
    Review Received:
    March 13, 2024
    Editha from TX Verified Squaremouth Customer

    No comments

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Trip Protection Choice
    Review Received:
    March 9, 2024
    Daniel from AK Verified Squaremouth Customer

    Thanks for the assistance with changing the policy when our trip plans changed

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Trip Protection Basic
    Review Received:
    March 8, 2024
    Lori from MN Verified Squaremouth Customer

    Phone assistance while we were dealing with medical issues in Dominican Republic was EXCELLENT. Truly appreciated their time and patience.

    Filing a claim has been less fun. Started online, then paused so collect information and credit card statement. Tried to start claim back up and got partially further, then wouldn't let me advance. Started a chat with rep and their suggestions were no help, so had to delete and start over. Now even though I've submitted a claim and am getting template emails from you about it, it is not showing in my account. There is a claim that can be Resumed (which I assume is the one that was deleted) but the completed claim isn't showing.

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    4 out of 4 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Trip Protection Choice
    Review Received:
    March 8, 2024
    Fredric from MA Verified Squaremouth Customer

    Good experience

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    0 out of 2 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Trip Protection Choice
    Review Received:
    March 3, 2024
    J from MI Verified Squaremouth Customer

    I was diagnosed with breast cancer 3 days before trip departure on a dream trip my husband and I had planned for over 9 months. Needless to say, this was devastating news on multiple fronts. If there was one good thing that happened since my diagnosis, it was having the foresight to have bought trip insurance with Seven Corners at the time we booked the trip. Though we hadn't previously bought trip insurance, given the cost of the trip, our travel agent suggested we do so, but made no recommendations. My husband had some chronic stable health issues and I was in good health and had no history of cancer. Though, I had no prior experience with this company, after reviewing the options out there, I decided their policy options would best meet our needs if a health emergency disrupted our trip. In retrospect, it was one of the best purchases I made. I called Seven Corners as soon as I received the diagnosis. The customer service was wonderful. My calls were promptly answered by native English speakers who were compassionate and well trained. They advised me on immediate steps to take and sent me links to the needed documents to complete, as well as tips on how to get other needed statements from the cruise company and the airline. The customer service rep even offered to review documents as I sent them in (via email) to make sure I hadn't omitted anything so my claim could be processed quickly. I got regular confirmation of receipt of sent documents, too. I had multiple contacts with the customer service reps and the Claims Advisor over a course of several days and the experience was always excellent. If something was missing, they were clear and concise on what I needed to provide. There were no demands that seemed unreasonable. My claim was actually processed and I received a total refund on all expenses within 3 weeks, which was much faster than I expected. What a relief to have this behind me. I can't say enough good about this company and I would highly recommend buying trip insurance from them.

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    11 out of 11 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Trip Protection Basic
    Review Received:
    March 2, 2024
    Nancy from GA Verified Squaremouth Customer

    I did not have any trouble so I did not use my insurance. But I was glad I had it for peace of mind.

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    2 out of 4 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Trip Protection Basic
    Review Received:
    March 2, 2024
    Chou-Chik from VA Verified Squaremouth Customer

    The process is on going.

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    0 out of 2 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Trip Protection Basic
    Review Received:
    February 29, 2024
    Thomas from CA Verified Squaremouth Customer

    When I finally understood what was covered and when, the process got easier.

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    0 out of 2 people found this review helpful