Seven Corners
Overall Rating 4.37 out of 5
Overall Rating 4.37 out of 5 4,011 Reviews Since 2007

  • Rating 5 out of 5
    Policy:
    Trip Protection Basic
    Review Received:
    September 11, 2024
    Joshua from CA Verified Squaremouth Customer

    Customer support was very helpful in answering my questions

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Trip Protection Choice
    Review Received:
    September 9, 2024
    Diane from NJ Verified Squaremouth Customer

    The Square Mouth representative was very helpful in clarifying the differences in policy that helped my decision making.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Trip Protection Choice
    Review Received:
    September 8, 2024
    Elizabeth from NJ Verified Squaremouth Customer

    I had a very smooth experience working with 7 corners regarding pre departure activities.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Trip Protection Choice
    Review Received:
    September 6, 2024
    Darryl from AZ Verified Squaremouth Customer

    The medical claims process for Seven corners is paperwork intensive. It feels like they have you fill out so much paperwork and duplicate information that you will give up and not make the claim. The majority of paperwork is PDF files and cannot just be submitted online. All the information they require is on the claim form and required receipts, but they then require several other redundant documents. We have a very simple claim which requires the claim form, payment authorization (there is 2 versions of this), physician's statement (good luck getting this for a small claim), subrogation document (written in legalize and totally unnecessary because this wasn't an accident), and a fraud statement.
    We will not be using Seven Corners again given this complex process. I can only imagine if this was a large claim that had a hospital stay and multiple doctors that they would tie you up in paperwork forever. What is the good of insurance if the claims process is a nightmare!

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    12 out of 12 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Trip Protection Choice
    Review Received:
    September 4, 2024
    Kathy from CA Verified Squaremouth Customer

    Trip cancelled for companions health crisis. Claim filed and pending

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    1 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Trip Protection Choice
    Review Received:
    August 31, 2024
    Elizabeth from UT Verified Squaremouth Customer

    All fine.

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    0 out of 1 people found this review helpful

  • Rating 3 out of 5
    Policy:
    Trip Protection Basic
    Review Received:
    August 31, 2024
    Meredith from NV Verified Squaremouth Customer

    After I purchased my policy, the company that was managing our destination was dropped from the rental contract and the owners switched to a new property manager. I had to get a refund and pay a new deposit to the new company. I enquired as to whether my policy would still cover us on our trip since the deposit date and amount were now different. I was told it should be ok if I had all the documentation of all the transactions. I had already spent quite a bit of money on this policy and was going to increase the coverage since the total cost had now gone up. However this reply sounded vague to me and I didn't want to invest any more money in a policy that might possibly cover us.
    This was the third time I had used SquareMouth and was very happy with the first two experiences.

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    3 out of 3 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Trip Protection Choice
    Review Received:
    August 28, 2024
    Disappointed from TX Verified Squaremouth Customer

    I reviewed several companies before selecting Seven Corners to insure our trip to Tanzania. They insured our tours and lodging, but not our airline tickets. Unfortunately, I ended up in the hospital with a blood clot in my lung three weeks before we were scheduled to fly out. My doctor’s exact words were, “You are absolutely NOT going to Africa!” As soon as I was discharged a week later, I filed a claim with Seven Corners and the airlines. Our airline tickets were refunded immediately, but I am still waiting on the refund from Seven Corners. They have been very friendly when I called, but I have been disappointed that it has taken so long for them to approve and fund my claim.

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    12 out of 12 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Trip Protection Basic
    Review Received:
    August 27, 2024
    Matthew from UT Verified Squaremouth Customer

    Claim is in process. I will know more later.

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    1 out of 3 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Trip Protection Basic
    Review Received:
    August 26, 2024
    Bryan from MA Verified Squaremouth Customer

    The process was great. I appreciated having multiple policies to choose from and the one I chose seemed to have good coverage for a reasonable premium. Of course, an insurance company is only as good as its ability and willingness to make the insured whole in the event of a claim. Fortunately, I did not need to file a claim so I can't say if Seven Corners really is a "good" company but on the surface all went well and I'm satisfied.

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    1 out of 2 people found this review helpful