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Service easy to obtain. All communications completed in one day.
I have used Squaremouth for 3 trips and found them very good in price and communication.
Everything was fine. No claims and no issues.
Waiting to see how they are responding to my claim for trip cancellation because of health issue
Review Updated: 01/26/2020
Difficult to get answers from staff other than "claim has been received and is being processed".
Excellent service - thank heaven did not have to use
Insurance was little more expensive than others on trip paid. Cannot rate as 5 stars as experience was typical and nothing more. In future I might shop around little more carefully to get best price for comparable coverage. Thank you as having insurance did eliminate worries during trip.
I am trying to file a claim. No one is actually available to help with the paperwork. No one wants to talk on the phone. So far emails have been confusing. I have spent hours and days obtaining refunds. I will submit information only for what I cannot get refunded. If you want more information about the refunds, I will send you everything, but then I think your company should pay me for my time and effort to save you money. If I have problems receiving the paltry amount I am requesting, I will let everyone I know to avoid your company. I have no reason to think I will have problems, however you asked for feedback and this is what I have.
Filed a claim did not receive updates but later inquired found out claim was approved and checks arrived a few short weeks thereafter. This was in contrast to the last series of claims I had made with a similar policy for another trip last year. Things have gotten much better with Seven Corners and I think the moral of the story is to be patient and to know that less is more. I look forward to doing business with them again soon, thank you
Thank you for providing good coverage travel insurance at a competitive price! I especially appreciate the provision of a pre-existing condition allowance.
Easy to use with good choices for coverage
Multi-Award Winning Customer Service Team
Squaremouth’s outside-the-box approach to customer service has been recognized nationally and internationally, with 13 awards in 5 years. Customer service is part of everybody’s job at Squaremouth. Every employee spends time on the phone with customers each week.Read more
$30,000 Contest Encourages Reading Policy Documents
To highlight the importance of reading policy documents from start to finish, Squaremouth awarded one customer $10,000 in a secret contest for being the first to read hers. Then, we gave another $10,000 to a children’s literacy charity and $5,000 each to two schools.Read more
$1,000 Tips Shine a Light on Service
Squaremouth, a company that puts a focus on customer service, rewards 20 outstanding customer service providers in St. Petersburg, Florida with $1,000 cash tips. Then, one received an additional $10,000 as the Thank You Campaign’s grand prize winner.Read more
One of America’s Best and Fastest-Growing Companies
Squaremouth is consistently awarded for its unique company culture and steady revenue growth. This includes national recognition from Inc. Magazine, Fortune, and Entrepreneur, and local recognition from the Tampa Bay Business Journal and Florida Trend.Read more