0.1% (302) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
2710
4 stars
788
3 stars
304
2 stars
118
1 star
184
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
Please enter the date your trip begins. This should be the day you leave your home.
Please enter the last day of your trip. This should be the day you return home.
Please enter your destination country. If you are traveling to multiple destinations, please just enter one. The policies on our site provide coverage across multiple countries.
TOTAL SALES
222,506
Since 2007
MONTHLY SALES
2570
Average Monthly Sales Since 2007
REVIEWS
4,228
Since 2007
Overall Rating
4.37 out of 5
Overall Rating 4.37 out of 5
4,228 Reviews Since 2007
Customer Reviews for Seven Corners
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
I started a claim to cover damaged (unusable) to my luggage, which was brand new. It became a tangled web of crossing emails that totally defeated my interest in continuing. Eventually the air carrier compensated me for the essentially lost luggage.
Was this review helpful to you?
0 out of 3 people found this review helpful
Rating 4 out of 5
Policy:
Trip Protection Basic
Review Received:
January 26, 2025
Catherine from MA
Verified Squaremouth Customer
Filed a claim through their website. This was not easy because their website was very cumbersome. For example, when uploading documentation related to my claim, the drop down menu to categorize the document stopped working. After backing out of the site and going back in several times, I realized that the categorization was saving, it's just that the Seven Corners website stopped showing that the categorization had happened. I also had to tally up my expenses in each category as only one dollar amount per category was allowed. So even though there were multiple flights, I couldn't enter them separately. In the end, I did not receive reimbursement. Read the fine print very carefully before you spend money on travel insurance. Weather impacted our departing flight such that we would not have made it to our connecting flight for an international destination. We could not get another flight out for two days, but this situation fell into what I believe was a gap area such that cancel for any reason and trip interruption for any reason coverage (which cost more) did nothing for us in the end.
Was this review helpful to you?
6 out of 6 people found this review helpful
Rating 3 out of 5
Policy:
Trip Protection Choice
Review Received:
January 26, 2025
Gina from CO
Verified Squaremouth Customer
Spoke to an agent to file a claim, just have not had the time to accomplish the task as of yet.
Was this review helpful to you?
1 out of 3 people found this review helpful
Rating 5 out of 5
Policy:
Trip Protection Basic
Review Received:
January 26, 2025
Brent from KS
Verified Squaremouth Customer
Professional staff handled claim quickly. Communication was pleasant and effective.
Was this review helpful to you?
3 out of 3 people found this review helpful
Rating 5 out of 5
Policy:
Trip Protection Choice
Review Received:
January 25, 2025
ERIC from OR
Verified Squaremouth Customer
We do a lot of trips. I’m not sure which trip this is related to because you don’t have any dates. We need dates to specify.
Was this review helpful to you?
2 out of 2 people found this review helpful
Rating 4 out of 5
Policy:
Trip Protection Choice
Review Received:
January 24, 2025
SYLVIA from NJ
Verified Squaremouth Customer
/
Was this review helpful to you?
1 out of 1 people found this review helpful
Rating 1 out of 5
Policy:
Trip Protection Basic
Review Received:
January 21, 2025
john from CO
Verified Squaremouth Customer
We had to cancel our trip due to medical concerns. I called to cancel or at least postpone the dates and was told it was too late and nothing could be done. We did not go on the trip and I called before any part of our trip was to start. Frustrating and I lost the full amount of funds that I paid for a product I could not use.
Was this review helpful to you?
9 out of 9 people found this review helpful
Rating 5 out of 5
Policy:
Trip Protection Choice
Review Received:
January 21, 2025
Mike from AL
Verified Squaremouth Customer
Clear info, easy to compare/navigate online. Helpful customer service via phone.
Was this review helpful to you?
1 out of 1 people found this review helpful
Rating 3 out of 5
Policy:
Trip Protection Choice
Review Received:
January 20, 2025
AVERY from TX
Verified Squaremouth Customer
I needed to cancel my cruise the morning of cruise due to a medical condition. I was told that nothing could be done at that time.
Was this review helpful to you?
4 out of 4 people found this review helpful
Rating 3 out of 5
Policy:
Trip Protection Basic
Review Received:
January 20, 2025
Hugh from NC
Verified Squaremouth Customer
my initial encounters with Seven Corners customer service were very positive, and I was led to believe that I had a valid claim, but when I actually filed the claim, my treatment was purely cold and mechanical, with no consideration of the special circumstances (sudden hospitalization and emergency surgery for my spouse in Japan) which had forced me to cancel my trip.
Was this review helpful to you?
6 out of 6 people found this review helpful