Staff was very helpful in getting requested information to me in a timely manner.
We did not use any emergency help line, and did not use the customer service at any time. Therefore, I cannon really give any comments regarding the carrier service during the trip. Why not have a NA.....not applicable...slot on your sheet?
No claim, no experience.
Didn't need to use the customer service during our trip
Did not need assistance during the trip.
I was satisfied.
I did not utilize any of the above service.
Ijust filed my claim a few days ago and my claims may have not been received yet for processing.
Glad it wasn't needed!
Squaremouth's excellent customer service provided all the help I needed. I had no need to contact the carrier.
I had no need to contact the carrier during my trip.
I have no claim.
I am just glad, that I am unable to rate the insurance provided by you. I could only do that if I would have
gotten sick or if I would have needed changes in my plane
Did not use during trip.
A change in my plans was handled without any problems whatsoever.
Multi-Award Winning Customer Service
Squaremouth’s customer service team has been recognized nationally for its excellence. In 2016, Squaremouth received its second Stevie Award for Customer Service Department of the Year in the American Business Awards, the nation’s premier business awards program.Read More
Safe With Our Zero Complaint Guarantee
Every travel insurance policy purchased through Squaremouth comes with our Zero Complaint Guarantee. In the event of a complaint, we will mediate with the insurance provider on your behalf. If the complaint is not resolved to our satisfaction, we will remove the provider from our website.Read more
$1,000 tips shine a light on service
Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.
BY KATHERINE SNOW SMITH
Times Staff Writer
One of America’s Best Workplaces
Squaremouth is consistently recognized, both locally and nationally, as one of the best places to work. Fortune Magazine named Squaremouth one of America’s Best Small Workplaces and the No. 2 Best Workplace for Women in the nation.Read More