Tin Leg Travel Insurance Reviews

Travel insurance worked as expected in a timely manner. Our connection was changed to 11 hours later than scheduled. We were reimbursed for our hotel and food. It took 9 business days with a few simple emails back and forth. I always travel with travel insurance. This is the second time the airlines said it wasn’t their fault and my travel insurance covered my expenses.

I need to talk to them about my claim first and see how it goes.

I appreciate the customer service.

The claims specialist is super professional and super nice. They informed me of every step of progress. Very impressive their efficiency and professionalism. SquareMouth Travel Insurance is absolutely deserved a 5 star rating!

Tin leg is putting us through many requirements that I don’t think are necessary. Like airline flights that are unrelated to the airline trip that resulted in delayed baggage.

Always positive experience. Easy to compare policies and make a decision.

Upon contact after my fall, your company set up a time to call me.

No respond on my claim

I have filed a claim with Tin Leg several weeks ago and provided them with related information. I was told that they will contact me for any additional information needed, but I have not heard back from them at all.

Everything worked as advertised. We had a 2 day delay due to weather at DFW that caused us to miss the first 2 days of our trip in South Africa. We had hotels to buy at DFW and missed activities on the trip. It took a few tries to get all of the necessary supporting documentation submitted, but once done Tin Leg is reimbursing us up to the limit of the policy. I would use them again for sure. :-) It was very easy to deal with their team and the coverage was pretty thorough. Nice to know if something really bad happened that they would be there.