Sales & Service Data

TOTAL SALES
26,127
Since 2014
MONTHLY SALES
779
Average Monthly Sales Since 2014
REVIEWS
1,169
Since 2014
Overall Rating
4.51 Out of 5
Detailed Ratings
  • Customer Service Before Trip
  • Customer Service During Trip
  • Customer Service During Claim
Overall Rating

26,127
policies sold

0.2%
negative reviews

0.2% (41) negative reviews to sales
Average on Squaremouth is 0.7%

  • 5 stars
    814
  • 4 stars
    218
  • 3 stars
    96
  • 2 stars
    35
  • 1 stars
    6
Top Providers
RoamRight
4.53/5
Tin Leg
4.51/5
HTH Travel Insurance
4.48/5

Tin Leg Reviews


  • Overall Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    From: Verified Squaremouth Customer

    We made no claims..

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    From: Verified Squaremouth Customer

    We didn't need to contact the insurer during the trip, and no claim was filed.

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    From: Verified Squaremouth Customer

    Fast response to our claim. Very impressed with their process. We will definitely use them for all overseas travel. We highly recommend them.

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    From: Verified Squaremouth Customer

    Luckily, didn't need to use the insurance, but found Tin Leg very responsive to all pre trip questions. Initially had quoted incorrect trip cost to Tin Leg and when I contacted them received immediate refund for premium difference.

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Standard
    Review Received:
    From: Verified Squaremouth Customer

    Tin Leg took care of my claim immediately. I gave them the claim form for my medical problem on the cruise and they immediately took care of it. Their employee, Kasie, is to be commended for the way she handled my claim. I thank Tin Leg for being so efficient and will use them again and definitely recommend them to my other friends.

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    From: Verified Squaremouth Customer

    I contacted support to get the forms in advance. They emailed them and we're very friendly.

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    From: Verified Squaremouth Customer

    I called Tin Leg to change the dates of my coverage, and it could not have been easier. The agent was very pleasant and helpful.

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    From: Verified Squaremouth Customer

    I am just glad we didn't have any need to use Tin Leg.

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    From: Verified Squaremouth Customer

    I was able to add a couple of prepaid reservations to our policy's "trip cost" which were made and paid for after buying our policy. On both occasions.your representatives were very helpful and courteous. And of course I was very pleased that neither of our new additions resulted in any additional premium payments.

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Standard
    Review Received:
    From: Verified Squaremouth Customer

    This is the third time I've purchased trip insurance through Squaremouth, and my experience has been consistently excellent. Will come back for future travel.

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    0 out of 0 people found this review helpful

Multi-Award Winning Customer Service

Squaremouth’s customer service team has been recognized nationally for its excellence. In 2016, Squaremouth received its second Stevie Award for Customer Service Department of the Year in the American Business Awards, the nation’s premier business awards program.

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Safe With Our Zero Complaint Guarantee

Every travel insurance policy purchased through Squaremouth comes with our Zero Complaint Guarantee. In the event of a complaint, we will mediate with the insurance provider on your behalf. If the complaint is not resolved to our satisfaction, we will remove the provider from our website.

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$1,000 tips shine a light on service

Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.

BY KATHERINE SNOW SMITH
Times Staff Writer

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One of America’s Best Workplaces

Squaremouth is consistently recognized, both locally and nationally, as one of the best places to work. Fortune Magazine named Squaremouth one of America’s Best Small Workplaces and the No. 2 Best Workplace for Women in the nation.

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