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Rating 5 out of 5Policy:
GoldReview Received:
February 10, 2024Andrew from LA Verified Squaremouth CustomerWas this review helpful to you?Great product and service at great price
0 out of 2 people found this review helpful -
Rating 5 out of 5Policy:
GoldReview Received:
February 8, 2024Nancy from OR Verified Squaremouth CustomerWas this review helpful to you?It was easy to navigate and decide what policy to buy. We had to add more value to our policy as plans for our trip grew, and that was easy to do.
0 out of 0 people found this review helpful -
Rating 5 out of 5Policy:
GoldReview Received:
February 8, 2024Tim from AK Verified Squaremouth CustomerWas this review helpful to you?Would buy again. Customer service prior to my trip was excellent.
0 out of 0 people found this review helpful -
Rating 4 out of 5Policy:
GoldReview Received:
February 4, 2024Lisa from OH Verified Squaremouth CustomerWas this review helpful to you?I had a policy that was canceled for any reason. I paid $1000 for the policy and I was only asking for 1700 in return because that is how much of my trip was nonrefundable at that point. I had only paid the deposit. That is after the 80% maximum that you will refund. It took months to get resolved just asking for one piece of information or one question after a week, then asking for another one, etc. So it did get resolved eventually and I’m happy with the outcome. But it really seemed to take forever and it would’ve been really easy to miss some of the emails .
18 out of 18 people found this review helpful -
Rating 5 out of 5Policy:
GoldReview Received:
February 4, 2024Bonita from FL Verified Squaremouth CustomerWas this review helpful to you?I've always had a good experience with Tin Leg. The trip I was supposed to take was cancelled due to the travel company going bankrupt. I filed a claim with Tin Leg and they returned the entire amount of the trip in a timely manner. They were easy to work with, pleasant and professional.
7 out of 7 people found this review helpful -
Rating 5 out of 5Policy:
StandardReview Received:
February 3, 2024Maria from CT Verified Squaremouth CustomerWas this review helpful to you?I am very pleased with you
r service!!!!
0 out of 0 people found this review helpful -
Rating 5 out of 5Policy:
PlatinumReview Received:
February 1, 2024Richard from CA Verified Squaremouth CustomerClaim submission was simple. All documentation was acknowledged. Communication was prompt.
Only issue was time to receive check.
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1 out of 1 people found this review helpful -
Rating 5 out of 5Policy:
GoldReview Received:
January 30, 2024Peter from CA Verified Squaremouth CustomerThe claim process was straightforward and easy to do online. After asking for a couple pieces of additional documentation, the claim approval was quick and money was electronically deposited to our account. The claims personnel we dealt with were knowledgeable and courteous. We highly recommend the company and in fact are using them again for our next trip.
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2 out of 2 people found this review helpful -
Rating 3 out of 5Policy:
GoldReview Received:
January 30, 2024Katherine from FL Verified Squaremouth CustomerI am unhappy since I was told that my policy would not cover my emergency expenses and cancellations due to having to rush home to be responsible for my child's emergency care. I think that mental illness emergencies such as attempted ******* and completed suicides should be covered. I never expected to have this awful thing happen to my child but to not have my emergency expenses covered seems like adding more pain to an already horrible experience. Apparently members of the Connecticut legislature agree and are considering a bill that would make mental health exclusions such as this illegal.
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1 out of 1 people found this review helpful -
Rating 5 out of 5Policy:
GoldReview Received:
January 28, 2024Sheila from PA Verified Squaremouth CustomerWas this review helpful to you?Our original trip was planned for the Holy Land in January 2024. When war broke out October 7, 2023 the trip was cancelled and a bit later we were offered a trip to Greece during the original time period.
Converting coverage from the original trip to the Greece trip was SEAMLESS. The customer service reps couldn’t have been more helpful or more professional.
11 out of 11 people found this review helpful
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