Tin Leg
Overall Rating 4.59 out of 5
Overall Rating 4.59 out of 5 3,792 Reviews Since 2014

  • Rating 5 out of 5
    Policy:
    Gold
    Review Received:
    November 17, 2023
    JWC from CA Verified Squaremouth Customer

    Everything was first class until it came time to file a claim and, we all know, THAT is the time when an insurance company shows its true colors.

    I spent $2,500 to protect my wife and me from any problems/losses on our 50th anniversary trip. As with most trips, not everything went as planned. I had ~$1,000 in legitimate loss claims but you put up so many barriers to realizing that claim, it's just not worth the trouble. Apparently, no one thinks that, if a customer has $1,000 in claims and we charged him $2,500, we're $1,500 ahead. And, if we make it easy on them to make that claim, they just might use us again.

    Because of your short-sightedness, this will be the first and last time I use your services.

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    14 out of 15 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Gold
    Review Received:
    November 17, 2023
    David from VA Verified Squaremouth Customer

    Filing a claim has been aggravating. It is a relatively simple claim. Not sure if I’ll ever buy another policy from you based on this experience

    Review Updated: 12/15/2023

    Some of the information requested was unnecessary. Proof of residency was one of them. Asking for a purchase receipt fir a suitcase is another. Total BS

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    12 out of 12 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Gold
    Review Received:
    November 17, 2023
    Monica from IL Verified Squaremouth Customer

    So far my experience has been great. Unfortunately I had my suitcase completely ruined during my trip. I filed a claim yesterday and hoping for quick and satisfactory completion.

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    1 out of 3 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Platinum
    Review Received:
    November 16, 2023
    Julianne from CA Verified Squaremouth Customer

    Excellent customer service. We were able to recoup all our losses…airfare, deposits, event tickets. We are very satisfied with the claim

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    2 out of 2 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Gold
    Review Received:
    November 15, 2023
    Stuart Gree from IL Verified Squaremouth Customer

    My experience with Tin Leg was that they made the purchase and understanding of travel protection a clear and easy process. Especially helpful was the ability to add coverage as we developed our travel plans, adding components to our trip.

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    1 out of 2 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    November 12, 2023
    Susan from FL Verified Squaremouth Customer

    Everyone is helpful and clearly listens.

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    0 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    November 11, 2023
    Bruce from NY Verified Squaremouth Customer

    Have used your services several time, excellent service

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    November 11, 2023
    Paul from TX Verified Squaremouth Customer

    Purchasing a travel insurance policy from Tin Leg was simple and straightforward. Th customer service individual that I spoke to was very helpful and answered my questions fully in a professional manner. I was very pleased with the help provided.

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    0 out of 1 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Gold
    Review Received:
    November 10, 2023
    Gary from IA Verified Squaremouth Customer

    Happy we insured our trip given the terrorism in Israel which occurred approximately 2 weeks before we were to depart.

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    4 out of 4 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Gold
    Review Received:
    November 10, 2023
    Anita from VA Verified Squaremouth Customer

    My experience with tin leg thus far has been very positive. , my trip was canceled because of the unrest in Israel at this time. therefore I have filed a claim. The claim was very convenient but it's not complete at this time. .

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    2 out of 5 people found this review helpful