Tin Leg
Overall Rating 4.59 out of 5
Overall Rating 4.59 out of 5 3,792 Reviews Since 2014

  • Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    July 7, 2015
    jOAN from VA Verified Squaremouth Customer

    When I decided to file a claim, I called and did not find it to be a great experience...very long wait time that's why I didn't give you 5 ⭐️

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  • Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    July 7, 2015
    Gene from NY Verified Squaremouth Customer

    Claim process was relatively easy. Claim was processed in a timely manner and was paid in full.

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  • Rating 5 out of 5
    Policy:
    Economy
    Review Received:
    July 7, 2015
    Helen from FL Verified Squaremouth Customer

    My experience with Tin Leg was outstanding. I had a claim for medical treatment on the ship. All I had to do was send them a copy of my account which showed the charges and a copy of the doctor's statement and I received payment in a very timely manner. I would highly recommend this policy to anyone traveling.

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  • Rating 5 out of 5
    Policy:
    Economy
    Review Received:
    July 7, 2015
    Michael from VA Verified Squaremouth Customer

    Feedback was slow. Claim was handed off to another handler. The handlers email indicated I needed to fill out more forms but after asking via email I was told this was not required. The claim was paid in full, however no communication was provided. It would be nice to be kept informed during the process.

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    1 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    July 7, 2015
    Henry from AZ Verified Squaremouth Customer

    I was very impressed with them. The info they requested was exactly what I would expect them to need for resolving the claim. They responded quickly and efficiently with checks for the amount requested. The only thing I'd suggest is that somewhere someone should clarify how one should work with the airlines to get what was needed. I figured it out, but that process was not as easy as it could be.

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  • Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    July 7, 2015
    John from MO Verified Squaremouth Customer

    Securing online was effective use of my time. Liked the refund for any reason feature.

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  • Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    July 6, 2015
    Linda from MN Verified Squaremouth Customer

    extremely helpful lady helped me purchase correct policy, she was very friendly and never irritated by my questions. she clarified everything and helped me make the best decision and I was more protected this year than other ones due to her help. Highly recommend. Never filed a claim but seems to provide excellent service and coverage if needed.

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  • Rating 5 out of 5
    Policy:
    Standard
    Review Received:
    July 6, 2015
    Irene from TX Verified Squaremouth Customer

    I do not wish to give feedback on my experience just yet. I still must deal with a claim.

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  • Rating 5 out of 5
    Policy:
    Economy
    Review Received:
    July 6, 2015
    Lawrence from MD Verified Squaremouth Customer

    Will use again !

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  • Rating 5 out of 5
    Policy:
    Economy
    Review Received:
    July 6, 2015
    Pam from AZ Verified Squaremouth Customer

    Ease of procuring and purchasing insurance. Flexibility and ease of increasing insured amount as travel plans progressed.

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    0 out of 0 people found this review helpful