Reviews, Sales, and Service Ratings for
Travel Insured International

The claims process is very slow and unsatisfactory. I filed a claim on July 1st. 53 days later and the claim still has not even been reviewed. I had to cancel a part of my international trip due to an illness caused by a reaction to medication. I attempted to contact Travel Insured International customer service while abroad and also upon my return. I was unable to reach live person each time. I was put on perpetual hold.

I can't really review my experience with Travel Insured International until my claims are complete.

I called long distance and spent hours on hold. When I was connected with agents, they told me all different things. One agent told me she would open a claim for me. When I finally logged in, I saw that not a single agent had logged my claim (I was robbed). I got different advice from every different agent and it was incredibly stressful. It leaves me wondering what the point of travel insurance even is. I used this company 3 times in the past and I will not be using them in the future.

My luggage had delays more than 24hours! I tried to reach costumer service and still waiting for the forms to fill out to claim refund. ITS Been one month. I need more guidance.

This is the worst travel insurance company I have ever dealt with. My VRBO flooded and had to cancel my accommodations, which necessitated the cancellation of my flights. I filed a claim with Travel Insured International, and it has been a month and a half and I have not been able to speak with a single person from their claims department, despite several times calling them and waiting on hold in excess of two and a half hours every time!!! Unacceptable!!! I have emailed them several times as well practically BEGGING them for a response, and still…NOTHING FROM THEM. This is not customer service. It’s more like customer DISSERVICE. I will never purchase their product again.

I callec your office today to make a claim. Please help me or give me details on how to make a claim.
thank you

nice job

My claim was filed more than 2 months ago with no resolution to date. I submitted the payment for the insurance on a timely basis therefore I reasonably expect my claim to be settled expediently.