Reviews, Sales, and Service Ratings for
Travel Insured International

I called long distance and spent hours on hold. When I was connected with agents, they told me all different things. One agent told me she would open a claim for me. When I finally logged in, I saw that not a single agent had logged my claim (I was robbed). I got different advice from every different agent and it was incredibly stressful. It leaves me wondering what the point of travel insurance even is. I used this company 3 times in the past and I will not be using them in the future.

My luggage had delays more than 24hours! I tried to reach costumer service and still waiting for the forms to fill out to claim refund. ITS Been one month. I need more guidance.

This is the worst travel insurance company I have ever dealt with. My VRBO flooded and had to cancel my accommodations, which necessitated the cancellation of my flights. I filed a claim with Travel Insured International, and it has been a month and a half and I have not been able to speak with a single person from their claims department, despite several times calling them and waiting on hold in excess of two and a half hours every time!!! Unacceptable!!! I have emailed them several times as well practically BEGGING them for a response, and still…NOTHING FROM THEM. This is not customer service. It’s more like customer DISSERVICE. I will never purchase their product again.

I callec your office today to make a claim. Please help me or give me details on how to make a claim.
thank you

nice job

My claim was filed more than 2 months ago with no resolution to date. I submitted the payment for the insurance on a timely basis therefore I reasonably expect my claim to be settled expediently.

Filing a claim was not as easy online as expected. I needed to contact the insurance company to get more info regarding my claim. I was on hold for 1 1/2 hours before speaking to someone. This makes me worry that filing a claim will be difficult and result in no reimbursement. Hoping this won’t be the case.

We submitted our claim in April. APRIL. I was diagnosed with cancer and needed chemo and radiation treatments and was brokenhearted to cancel our trip. I have since called (waiting on hold for HOURS) resubmitted and still nothing. Please send out our check ASAP. This is ridiculous and I would hate to have to involve the better business bureau or our state's regulatory body but I am starting to wonder if we will ever see our money.

I have questions that I need answers to in order to continue with my claim. I’ve submitted this question via email no one has gotten back to me. It’s impossible to get anyone on the phone. I’m very frustrated.