Sales & Service Data

TOTAL SALES
48,455
Since 2004
MONTHLY SALES
385
Average Monthly Sales Since 2004
REVIEWS
2,390
Since 2004
Overall Rating
4.45 Out of 5
Detailed Ratings
  • Customer Service Before Trip
  • Customer Service During Trip
  • Customer Service During Claim
Overall Rating

48,455
policies sold

0.7%
negative reviews

0.7% (315) negative reviews to sales
Average on Squaremouth is 0.6%

  • 5 stars
    1416
  • 4 stars
    472
  • 3 stars
    187
  • 2 stars
    45
  • 1 stars
    43
Top Providers
HTH Travel Insurance
4.57/5
RoamRight
4.52/5
HCC
4.49/5

Travel Insured International Reviews


  • Overall Rating 4 out of 5
    Policy:
    Airline Ticket Protector
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    I needed no assistance, just the purchase process

    During Trip
    Fortunately, I needed no assistance during my trip

    Claim Process
    I experienced no problems and, therefore, did not need to claim

    Was this review helpful to you?

    0 out of 1 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Worldwide Trip Protector
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    I had no problems during my trip, so I did not have to contact my insurance carrier.

    Claim Process
    I did not have to file a claim.

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Worldwide Trip Protector Lite
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    \r\nFortunately, we didn't need to use your services before,during or after our trip.

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Worldwide Trip Protector
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    Did not speak with or contact carrier

    Claim Process
    No claim and no discussions with carrier

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Worldwide Trip Protector Plus
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    Did not have to use any of the services, so these questions are not applicable for this trip.

    Claim Process
    Did not have to use any of the services, so these questions are not applicable for this trip.

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    Worldwide Trip Protector Plus
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    Thank goodness we did not have to use the insurance.

    Claim Process
    no claim

    Was this review helpful to you?

    0 out of 1 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Worldwide Trip Protector
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    Did not use

    Claim Process
    No claim

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    Worldwide Trip Protector
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    I did not need to use or contact the carrier during my trip.

    Claim Process
    I am not making a claim.

    Was this review helpful to you?

    0 out of 1 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Worldwide Trip Protector
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    I felt confident that I was getting a good comparison of the many travel insurances available. Fortunately, we never needed to use the insurance, the best of all outcomes!

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Worldwide Trip Protector Lite
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    Thankfully didn't need the insurance so all was well.

    Was this review helpful to you?

    0 out of 0 people found this review helpful

$1,000 tips shine a light on service

Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.

BY KATHERINE SNOW SMITH
Times Staff Writer

See what happened

Silver Stevie Winner for Customer Service

Squaremouth wins national award for Customer Service Team of the Year by the American Business Awards.

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Safe with our Zero Complaint Guarantee

Every travel insurance policy purchased through Squaremouth comes with the Zero Complaint Guarantee.

In the event of a complaint, Squaremouth will mediate with the insurance provider on behalf of our client.

Unless the complaint is resolved to Squaremouth's satisfaction, the provider will be removed from the website.

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One of Florida’s Best Companies to Work For in 2015

Headquartered in St. Petersburg, Florida, Squaremouth’s unique work environment and core values have led to consistent recognition for company culture, outstanding office space and rapid growth.

In 2015, Florida Trend magazine named Squaremouth the 18th best small company to work for in Florida, highlighting the company’s exceptional culture in a special feature article.

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