the web site was very easy to use and navigate. content was clearly stated
Excellent support following accident.
Knowing that I had the insurance was very reassuring.
Policy was described sufficiently before purchase. Purchased a few days before departure for reasonable cost.
No health issues during trip
No claim filed
Some protections could be explained a little better. I had to call to check wether or not we were covered for any volcano erruptions. Not clear on the policy.
We did not need any service during our trip. Thank God!!!!
No claims to submit.
Our insurance agent was wonderful. She explained all facets of coverage and left me comfortable with the decisions I made.
Didn't really interact with customer service. It was all done by computer.
Did not need to use the service.
This was the first time I bought trip insurance. I plan to use you again.
$1,000 tips shine a light on service
Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.
BY KATHERINE SNOW SMITH
Times Staff Writer
Silver Stevie Winner for Customer Service
Squaremouth wins national award for Customer Service Team of the Year by the American Business Awards.Read more
Safe with our Zero Complaint Guarantee
Every travel insurance policy purchased through Squaremouth comes with the Zero Complaint Guarantee.
In the event of a complaint, Squaremouth will mediate with the insurance provider on behalf of our client.
Unless the complaint is resolved to Squaremouth's satisfaction, the provider will be removed from the website.Read more
One of Florida’s Best Companies to Work For in 2015
Headquartered in St. Petersburg, Florida, Squaremouth’s unique work environment and core values have led to consistent recognition for company culture, outstanding office space and rapid growth.
In 2015, Florida Trend magazine named Squaremouth the 18th best small company to work for in Florida, highlighting the company’s exceptional culture in a special feature article.Read More