Travelex Insurance Services
Overall Rating 4.43 out of 5
Overall Rating 4.43 out of 5 2,054 Reviews Since 2004

  • Rating 5 out of 5
    Policy:
    TraveLite
    Review Received:
    April 25, 2012
    timothy from NY Verified Squaremouth Customer

    Before Trip
    best coverage for the price. quick and easy

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Travel Max
    Review Received:
    April 21, 2012
    Daniel from TX Verified Squaremouth Customer

    Before Trip
    100% on line. No problems. Easy.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Travel Max
    Review Received:
    April 18, 2012
    Rachel from CA Verified Squaremouth Customer

    Claim Process
    No clame made.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Travel Select
    Review Received:
    April 17, 2012
    Denise from IL Verified Squaremouth Customer

    During Trip
    we did not have occasion to to require assistance while on our trip

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    0 out of 0 people found this review helpful

  • Rating 2 out of 5
    Policy:
    Flight Insure Plus - Package Plan
    Review Received:
    April 16, 2012
    Margaret from ME Verified Squaremouth Customer

    During Trip
    You have my date of purchase wrong. I bought the insurance for the month of March (30 days)
    I realize I am behind the times by not having a cell phone...but that's the way it is for me. I did have a health issue and contacted the number given to me. He was helpful, but with a combination of having unhelpful people in the town I was in in the Netherlandsd and not having my own cell phone I was unable to get medical assistance. I think you need to take into consideration that not everyone has a cell phone. also, keep in mind that some doctor's offices will not allow you to use their phones.
    Margaret Leonard

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    3 out of 3 people found this review helpful

  • Rating 4 out of 5
    Policy:
    TraveLite
    Review Received:
    April 16, 2012
    G.T. from ID Verified Squaremouth Customer

    During Trip
    Wasn't tested

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Travel Basic
    Review Received:
    April 14, 2012
    Karen from IL Verified Squaremouth Customer

    Before Trip
    Didn't have any need to talk to Travelex prior to trip - but confirmation e-mails arrived promptly - had the information I needed at the time. No complaints.

    During Trip
    Trip ended up being cancelled

    Claim Process
    Only frustration was in providing follow up documentation. Travelex sent two separate requests for additional documentation - would have been nice if both requests were included in the first communication. ...added extra time before claim was satisfied.

    That aside though - I'm happy with the service I received from Travelex. When I called with questions, the representatives were helpful & friendly. Check came fairly quickly after last piece of documentation was provided.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Flight Insure Plus - Package Plan
    Review Received:
    April 6, 2012
    Linda from MD Verified Squaremouth Customer

    During Trip
    fortunately we did not need any service

    Claim Process
    thankfully no claim needs to be made

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    0 out of 0 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Travel Select
    Review Received:
    April 2, 2012
    Steven from CO Verified Squaremouth Customer

    Claim Process
    Asked for some unnecessary paperwork but did correct it when I called. They were prompt on the payment once everything was in.

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    0 out of 0 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Travel Select
    Review Received:
    April 1, 2012
    John from VA Verified Squaremouth Customer

    During Trip
    Dd not use

    Claim Process
    No Claims

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    0 out of 0 people found this review helpful

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